Role & responsibilities

- Oversee daily branch operations ensuring efficiency and compliance with company standards and policies.

- Lead, motivate, and develop the branch team to achieve sales targets and deliver exceptional customer service.

- Implement and monitor operational procedures to maintain high levels of quality and accuracy in inventory management.

- Coordinate with other departments to streamline processes and enhance overall branch performance.

- Manage branch budgets, control expenses, and analyze financial reports to optimize profitability.

- Ensure adherence to luxury brand standards and maintain a premium customer experience.

- Address and resolve operational issues and customer complaints promptly and effectively.

Preferred candidate profile

- Bachelors degree in Business Administration, Management,



or related field; advanced degree preferred.

- Minimum of 5 years experience in branch operations within the luxury goods or jewelry industry.

- Proven leadership ability to manage and inspire teams in a high-end retail environment.

- Strong knowledge of inventory management, sales operations, and financial analysis.

- Excellent interpersonal, communication, and organizational skills.

- Ability to work under pressure and adapt to a quick-paced luxury retail setting.

- Commitment to uphold luxury brand values with impeccable attention to detail and customer service.

📌 Manager - Branch Operations (Pune)
🏢 PNG Jewellers
📍 Pune