At UST, we help the worlds best organizations grow and succeed through transformation. Bringing together the right talent, tools, and ideas, we work with our client to co-create lasting change. Together, with over 30,000 employees in 30+ countries, we build for boundless impact—touching billions of lives in the process. Visit us at UST.com.
We are looking for an experienced L3 Production Support Engineer with strong expertise in production/application support, Root Cause Analysis (RCA), Microsoft Azure, and DevOps. The ideal candidate should have hands-on experience troubleshooting complex production incidents, performing detailed RCA, supporting Azure-hosted applications, and working with DevOps and CI/CD environments.
Mandatory Skills
- 5+ years of relevant IT experience
- Strong experience in L3 Production Support / Application Support
- Strong incident troubleshooting and Root Cause Analysis (RCA) experience
- Hands-on experience with Microsoft Azure
- Good understanding of Azure DevOps
- Experience with CI/CD pipelines, deployments, and release support
- Experience with production monitoring and log analysis
- Strong understanding of incident, problem, and change management
- Knowledge of Linux and/or Windows Server environments
- Valuable scripting or automation knowledge using PowerShell, Bash, or Python
- Strong analytical and problem-solving skills
- Excellent verbal and written communication skills
Work Location: Bangalore (Whitefield - ITPL) Interview: Face-to-Face
Experience: 5+ Years
📌 Lead Production Support Engineer (Bengaluru)
🏢 UST
📍 Bengaluru