Company Description PAYTM SERVICES PVT LTD is a leading digital payments and financial services company in India, known for its secure, user-friendly platform that supports a wide range of everyday transactions. The organization partners with businesses of all sizes to help them accept digital payments, manage cash flows, and grow through innovative technology solutions. PAYTM focuses on scalability, customer experience, and data-driven insights to deliver value to merchants and consumers.

Team members work in a fast-paced environment that encourages problem-solving, collaboration, and continuous learning. The company offers opportunities to build a career in the rapidly evolving digital and fintech ecosystem.

Role Description This is a full-time, on-site Key Account Manager role based in Maharashtra, India.

The Key Account

Manager will oversee relationships with strategic clients, ensuring their needs are understood, addressed, and converted into sustainable business growth. Day-to-day responsibilities include managing key accounts, tracking performance metrics, preparing business plans, and coordinating with internal teams to deliver tailored solutions. The role involves regular client meetings, resolving service issues, identifying cross-sell and up-sell opportunities, and supporting contract renewals and negotiations.

The Key Account





Manager will also provide market feedback, contribute to sales forecasts, and maintain accurate records in CRM and reporting tools.

Qualifications

- Candidates should possess solid Account Management and Key Accounts skills to manage strategic clients and maintain long-term relationships.
- Candidates should possess solid Analytical Skills to interpret data, monitor performance, and support informed business decisions.
- Candidates should possess Business Planning skills to develop account plans, set targets, and align strategies with organizational goals.
- Candidates should possess excellent Customer Service skills to handle inquiries, resolve issues, and ensure a positive client experience.
- Relevant experience in sales, client servicing, or key account management, preferably in fintech, financial services, or technology sectors.
- Strong communication, negotiation, and presentation skills, with the ability to collaborate across cross-functional teams.
- Proficiency in CRM tools, MS Office (especially Excel and PowerPoint), and basic reporting and documentation practices.
- Bachelor’s degree in Business, Commerce, Management, or a related field; an advanced degree or professional certification is an advantage.

📌 Key Account Manager (Maharashtra)
🏢 Paytm Services
📍 Maharashtra