Hardware Support & Microsoft Azure Portal Specialist

We are hiring an experienced IT Infrastructure & Azure Support Engineer with 2 to 5 years of experience for our Chennai (Nungambakkam) location.

- Job Title: IT Infrastructure & Azure Support Engineer
- Department: IT / Infrastructure
- Experience: 2-5 Years
- Employment Type: Full time
- Degree: Beachler Of technology/MCA/Equivalent
- Shift: Night shift

Job Overview

- We are looking for a skilled and proactive IT Infrastructure & Azure Support Engineer to manage hardware infrastructure, provide technical support to employees, and handle day-to-day administration of the Microsoft Azure portal.
- The candidate will be responsible for maintaining IT hardware, troubleshooting technical issues, monitoring Azure resources, managing access permissions, and ensuring the smooth functioning of IT infrastructure and cloud services.

Key Responsibilities

1. Hardware & IT Support:

- Install, configure, and maintain desktops, laptops, printers, scanners, and other IT peripherals.
- Diagnose and troubleshoot hardware, software, network, and operating system issues.
- Manage hardware inventory, asset allocation, and maintenance records.
- Perform Windows installation, configuration, updates, and troubleshooting.
- Provide technical support to employees for IT-related issues.
- Manage antivirus, endpoint security, and system updates.
- Coordinate with hardware vendors and service providers for repairs and replacements.

2. Microsoft Azure Portal Administration

- Manage and monitor resources through the Microsoft Azure Portal.
- Create, configure, and manage Azure Virtual Machines.
- Monitor VM performance, availability, CPU, memory, and storage utilization.
- Manage Azure Storage Accounts, Disks, Snapshots,



and Backup configurations.
- Manage user access, Azure RBAC roles, and permissions.
- Monitor Azure resource health and troubleshoot infrastructure-related issues.
- Manage Azure networking components, including Virtual Networks, Subnets, Network Security Groups, and Network Interfaces.
- Monitor Azure costs and resource utilization.
- Assist with Azure resource deployment, configuration, and maintenance.
- Support Azure backup, recovery, and disaster recovery activities.

3. Network & Security Support

- Troubleshoot LAN, Wi-Fi, VPN, and internet connectivity issues.
- Configure and manage basic network devices, routers, and switches.
- Assist with firewall rules, network security, and access management.
- Ensure compliance with IT security policies and best practices.
- Monitor system access and report potential security incidents.

4. Documentation & Reporting

- Maintain IT asset inventory and infrastructure documentation.
- Document technical issues, resolutions, and recurring problems.
- Prepare periodic reports on hardware availability and Azure resource utilization.
- Maintain IT support tickets and ensure timely issue resolution.

Required Technical Skills

- Good knowledge of Windows 10/11 and Windows Server.
- Hands-on experience with desktop and laptop hardware troubleshooting.
- Working knowledge of Microsoft Azure Portal.




- Knowledge of Azure Virtual Machines, Storage Accounts, Virtual Networks, and NSGs.
- Understanding of Azure Active Directory (Microsoft Entra ID), users, groups, and RBAC.
- Basic networking knowledge (TCP/IP, DNS, DHCP, VPN).
- Knowledge of backup, antivirus, and endpoint security solutions.
- Basic PowerShell scripting knowledge is an advantage.

Preferred Certifications

- Microsoft Certified: Azure Fundamentals (AZ-900).
- Microsoft Certified: Azure Administrator Associate (AZ-104).
- CompTIA A+ or equivalent hardware support certification.

Desired Candidate Profile

- Strong troubleshooting and problem-solving skills.
- Good communication and interpersonal skills.
- Ability to handle multiple support requests independently.
- Proactive approach towards infrastructure monitoring and maintenance.
- Willingness to learn new technologies and cloud infrastructure services.
- Ability to work collaboratively with development and IT teams.

Key Performance Indicators (KPIs)

- Timely resolution of hardware and IT support tickets.
- Availability and reliability of IT infrastructure
- Effective monitoring and management of Azure resources.
- Reduction in recurring technical issues.
- Accurate hardware inventory and infrastructure documentation.
- Compliance with IT security and access management policies.

Note:

- Transportation: Cab facilities are not provided. Candidates must arrange their own transportation for daily commute.
- Eligibility: This position is open to male candidates only due to night shift requirements.

Interested candidates: Please share your updated resume for further processing ([email protected]).

📌 IT Infrastructure & Azure Support Engineer (Chennai)
🏢 MEASUREPM(XAVIAN SOFTWARE SOLUTION)
📍 Chennai