Key Responsibilities

1. IT Support &
- Troubleshooting

- Provide technical support to employees for hardware, software, and system-related issues.

- Troubleshoot desktop, laptop, printer, and connectivity problems.

- Resolve IT-related queries and ensure minimal downtime.

1. Hardware &
- Software Management

- Install, configure, and maintain desktops, laptops, printers, and other IT equipment.

- Manage software installations, updates, and license renewals.

- Maintain records of IT assets and equipment allocation.

1. Network &
- Internet Management

- Monitor LAN, Wi-Fi, routers, and internet connectivity.

- Coordinate with internet service providers for network-related issues.

- Ensure smooth network connectivity across the office.

1. System &
- Security Management

- Manage user accounts, email IDs, and access permissions.

- Ensure regular data backups and basic system security.

- Monitor antivirus updates and implement IT security practices.

1. IT Administration

- Maintain IT inventory and documentation.





- Coordinate with external IT vendors for maintenance and support.

- Support onboarding and offboarding by arranging IT assets and access.

Required Skills

- Positive knowledge of Windows OS and MS Office.

- Hardware and software troubleshooting.

- Basic networking (LAN, WAN, TCP/IP, Wi-Fi).

- Desktop and laptop configuration.

- Printer and scanner troubleshooting.

- Email configuration and troubleshooting (Outlook).

- Basic knowledge of antivirus and cybersecurity.

- IT asset management and documentation.

- Good communication and problem-solving skills.

Candidate Requirements

- Graduate in Computer Science, IT, or a related field.

- 13 years of relevant IT support experience.

- Hands-on experience in handling office IT infrastructure.

- Ability to independently resolve day-to-day technical issues.

📌 It Executive (Noida)
🏢 Fintech Cloud
📍 Noida