We're Hiring | Customer Support Executive – International Voice Process

Location: Hyderabad

Experience: 1–3 year

Salary: 3.5 to 4.5 LPA

Join our team and build your career in an exciting International Inbound Voice Process.

Key Responsibilities

- Handle inbound customer calls and resolve customer queries efficiently
- Deliver excellent customer service and ensure customer satisfaction
- Understand customer concerns and provide appropriate solutions
- Maintain accurate records of customer interactions
- Escalate complex issues to the appropriate teams
- Meet quality and productivity targets
- Follow company policies and customer service guidelines

Required Skills

- International Voice Process Experience
- Inbound Customer Support
- Excellent English Communication (Verbal & Written)
- Customer Service
- Customer Handling Skills
- Problem-Solving Ability
- Active Listening
- Call Handling
- Conflict Resolution
- Basic Computer Knowledge




- MS Office
- Time Management
- Multitasking
- Teamwork

Eligibility

- Minimum 1 year of experience in an International Voice Process (Inbound Calling) is mandatory
- Excellent communication skills in English
- Ability to work in a fast-paced, target-driven workplace
- Comfortable working in 24/7 rotational shifts, including night and graveyard shifts
- Immediate joiners or candidates serving up to 15 days notice are preferred

Why Join Us

Attractive salary package with performance incentives

Two-way cab facility

20,000 Loyalty Bonus

Career growth opportunities

Supportive and dynamic work environment

Interested candidates can share their updated resumes at:

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Navya@ pscollaborations.com

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📌 International Voice Process (Secunderabad)
🏢 PS COLLABORATIONS
📍 Secunderabad