International Voice Process Executive (Pune)

International Voice Process Executive (Pune)

11 Nov
|
Wipro
|
Pune

11 Nov

Wipro

Pune

Role & responsibilities

- Contact customers via calls and chat regarding outstanding payments.

- Follow up on overdue accounts and ensure timely payment collection.

- Address billing queries and resolve invoice-related concerns.

- Investigate and coordinate dispute resolution with internal teams.

- Maintain accurate records of customer interactions and payment updates.

- Ensure compliance with process guidelines and documentation standards.

- Meet assigned collection and recovery targets.

Role: Customer Retention - Voice / Blended,

Industry Type: BPM / BPO,

Department: Customer Success, Service & Operations,

Employment Type: Full Time, Permanent

Role Category: Voice / Blended

Education

UG: Any Graduate

Key Skills

Skills highlighted with ‘‘ are preferred keyskills

International VoiceCollections Process

International CallingUS Process

📌 International Voice Process Executive (Pune)
🏢 Wipro
📍 Pune

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