International Travel Voice Process – Customer Support Executive

Company Name: Outpace Consulting

Job Location: Gurgaon, Haryana

Job Type: Full-Time

Department: Customer Support / International BPO

Salary: Up to ₹4.00 LPA

Experience: Minimum 1 Year in International BPO

Outpace Consulting is hiring experienced candidates for the position of Customer Support Executive – International Travel Voice Process in Gurgaon. We are looking for customer-oriented professionals with excellent English communication skills and prior experience in international BPO voice processes.

The selected candidates will handle international travel-related customer queries, assist with bookings, manage itinerary changes, and ensure a high level of customer satisfaction.

Roles and Responsibilities

- Handle inbound and outbound customer calls related to international travel services.
- Assist customers with flight bookings, reservations, and itinerary-related queries.
- Manage booking modifications, cancellations, and rescheduling requests.
- Provide accurate information regarding travel services and booking details.
- Resolve customer queries professionally and efficiently.
- Maintain accurate customer records and update information in the CRM system.
- Ensure customer satisfaction by delivering quality service.
- Follow company policies, process guidelines, and quality standards.

Eligibility Criteria




- Graduate or Undergraduate candidates are eligible.
- Minimum 1 year of experience in an International BPO voice process is mandatory.
- Excellent verbal and written English communication skills.
- Strong customer-handling and problem-solving abilities.
- Ability to work in a fast-paced environment.
- Comfortable working in 24×7 rotational shifts.

Salary and Benefits
- Salary package up to ₹4.00 LPA.
- Both-side cab facility.
- Opportunity to work in an international travel support process.
- Professional growth and career development opportunities.

Work Details
- Work Location: Gurgaon, Haryana
- Shift: 24×7 Rotational Shifts
- Transport: Both-side cab facility
- Employment Type: Full time

Walk-in Interview Details

Interview Venue:

Outpace Consulting, C-29, Sector 2, Noida.

Nearest Metro Station: Noida Sector 15 Metro Station, Gate No. 3

Landmark: Near Hotel Nirulas

Interview Timing: 10:30 AM – 1:00 PM

Documents Required:

- Updated Resume
- Aadhaar Card

How to Apply Interested and eligible candidates can share their updated resumes and attend the walk-in interview during the specified timings.

Note: Candidates must have a minimum of 1 year of International BPO voice process experience.

Pay: ₹380,000.00 - ₹400,000.00 per year

Benefits

- Commuter assistance

Work Location: In person

📌 INTERNATIONAL TRAVEL VOICE PROCESS (Gurugram)
🏢 Outpace Consulting Services
📍 Gurugram