International Customer Support

- Experience: Minimum 6 months

- Location: Noida
- Work Mode: Work From Office
- Working Days: 5 Days a Week

- Shifts: Rotational
- Cab: Both-side cab facility
- Salary: 3.5-5.25LPA Based on Experience and Additional benefits.

Key Responsibilities

- Handle customer queries and concerns through call/chat professionally.
- Provide transparent, step-by-step resolutions to customers.
- Maintain a positive and customer-centric communication style.
- Ensure high customer satisfaction and service quality.
- Maintain accurate records of customer interactions.
- Identify customer requirements and provide appropriate solutions.
- Adapt quickly to new processes, tools, and technologies.
- Follow defined processes,



quality standards, and compliance guidelines.
- Manage multiple chats efficiently while maintaining accuracy.

Required Skills

- Excellent verbal and written English communication.
- Good typing speed and accuracy.
- Strong grammar, comprehension, and sentence formation.
- Good customer-handling and problem-solving skills.
- Strong attention to detail.
- Ability to multitask and work under pressure.
- Positive, polite, and skilled approach.

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📌 International Customer Support (Noida)
🏢 Tech Mahindra
📍 Noida