11 Nov
|
Transcom India
|
Pune
11 Nov
Transcom India
Pune
Job highlights
- Minimum 6 months experience in International Voice/Chat Process with excellent verbal and written communication skills
- Handle international customer queries via Chat, Email, and Voice; assist with orders, payments, deliveries, and returns; maintain quality standards
- CTC up to 35,000 with cab facility, rotational shifts, and 5.5 days working
Customer Support Executive --
International Process (E-commerce Platform)
We are looking for customer-focused professionals to join our team for an International Chat Process supporting a leading E-commerce platform.
Position: Customer Support Executive.
Location: Pune
Process: International Chat/Email
Job Responsibilities:
Handle customer queries through international Chat/Email/Voice.
Provide excellent customer service and resolve customer concerns
Assist customers with orders, payments, delivery, returns, and other issues
Maintain quality standards and achieve process targets.
Candidate Requirements:
1) Excellent verbal and written communication skills
2) Minimum 6 months of experience in International Voice/Chat Process.
3) Customer handling skills and a positive attitude
Salary & Advantages:
CTC: Up to 35,000
Both sides Cab facility available
Rotational shifts - 24 X 7
5.5 days working
Vishal Mali - (phone hidden)
📌 International Chat Process - Pune
🏢 Transcom India
📍 Pune