We are looking for experienced candidates to join our International voice Support team.
Job Details
- Experience: 6 months – 1 year in BPO / Technical Support
- Communication: B2H or above
- Shift: 24/7 Rotational Shifts
- Week Offs: 2 Rotational Week Offs
- Process Type: Inbound Voice Support
- Hiring Radius: Candidates residing within 30 km of Airoli
Key Responsibilities
- Handle customer queries through inbound voice and chat.
- Provide troubleshooting and technical assistance.
- Resolve customer account-related issues.
- Identify upselling and cross-selling opportunities.
Eligibility Criteria
- Typing Speed: 45 WPM
- Typing Accuracy: 90%
- Relevant BPO / Technical Support experience required.
Salary
As per last drawn salary and experience.
Work Location: Airoli, Navi Mumbai
Interested candidates can apply now!
Role: Customer Success Associate, Industry Type: BPM / BPO, Department: Customer Success, Service & Operations, Employment Type: Full Time, Permanent Role Category: Customer Success Education UG: Graduation Not Required read more
Key Skills Skills highlighted with ‘‘ are preferred keyskills Technical SupportCustomer Support Technical Voice Process
📌 International Customer Service Representative (Navi Mumbai)
🏢 Sutherland
📍 Navi Mumbai
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