International BPO Executive (Chennai)

International BPO Executive (Chennai)

11 Nov
|
Sharda Consultancy Services
|
Chennai

11 Nov

Sharda Consultancy Services

Chennai

We are seeking motivated individuals for the role of International BPO Executive to join our dynamic team. This position involves engaging with customers through various channels, primarily focusing on international inbound sales and support. As an International BPO Executive, you will be responsible for handling customer inquiries, providing information about our services, and assisting customers in resolving their issues effectively.

You will play a crucial role in enhancing customer satisfaction and driving sales through excellent communication skills and a customer-centric approach.

Key Responsibilities

- Handle inbound calls from international customers, addressing their queries and providing solutions.
- Engage in international inbound sales, promoting our services and converting leads into sales.
- Maintain a high level of professionalism and customer service during all interactions.
- Collaborate with team members to achieve sales targets and improve service delivery.




- Document customer interactions and feedback accurately in the system.
- Participate in training sessions to enhance product knowledge and sales techniques.

Required Skills

- Strong verbal communication skills in English.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Previous experience in international BPO voice processes is preferred but not mandatory.
- A customer-oriented mindset with a passion for sales and service.
- Basic computer skills and familiarity with CRM systems. This role offers a market-competitive salary package ranging from 2.0 Lakh INR to 4.0 Lakh INR, along with opportunities for growth and development within the organization. If you are looking to kickstart your career in the BPO industry and possess the required skills, we encourage you to apply and be a part of our team.

This job is provided by Shine.com

📌 International BPO Executive (Chennai)
🏢 Sharda Consultancy Services
📍 Chennai

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