Undergraduate/Graduate Require for Customer Care Executive (Inbound Process)
Job Role & Responsibilities:
- Handle incoming customer calls and resolve customer queries professionally.
- Provide accurate information regarding products and services.
- Assist customers with their requests, complaints, and concerns.
- Maintain high levels of customer satisfaction.
- Follow company policies, quality standards, and process guidelines.
- Ensure proper documentation and updating of customer information.
Candidate Requirements:
- Minimum qualification: 12th Pass / Graduate.
- Freshers and experienced candidates can apply.
- Excellent communication and listening skills.
- Basic computer knowledge.
- Good customer-handling and problem-solving abilities.
- Hindi and English communication skills preferred.