Recruiter for Bulk / Volume / Mass Hiring

Company: Matrimony.com | Department: Human Resources and Talent Acquisition

Experience: 3 to 7 years | Location: Guindy, Chennai

Work mode: Work from office

Role overview

We are looking for a hands-on recruiter to manage bulk hiring drives and ongoing volume recruitment for telesales, customer service, telecalling and related frontline roles. The recruiter will own sourcing, screening, interview coordination and candidate follow-up through joining, working with hiring managers, HR, training and operations to meet agreed targets, improve hiring quality and provide a positive candidate experience.

Key responsibilities

Hiring requirements and planning

- Understand approved vacancies, role expectations, selection criteria, compensation ranges, language requirements and joining timelines with hiring managers.
- Convert hiring requirements into weekly sourcing, interview and joining plans, with clear priorities for urgent positions.
- Monitor progress against individual hiring targets and flag pipeline gaps, selection delays or market constraints early.

Candidate sourcing and pipeline development
- Source suitable candidates through job portals, employee referrals, professional networks, social channels, colleges and approved recruitment partners.
- Build candidate networks across Chennai and nearby locations, considering the practical work location and commute requirements.
- Maintain an organized pipeline of relevant freshers and experienced candidates for recurring hiring needs.
- Evaluate sourcing channels by candidate suitability, interview attendance and actual joiners, and adjust activity accordingly.

Screening and candidate assessment
- Conduct initial screening to assess experience, communication, language ability, role understanding and suitability for customer interaction or sales targets.
- Confirm compensation expectations, availability, work location, applicable shifts and interest in the role before scheduling interviews.
- Record screening outcomes clearly and present suitable candidates to hiring managers with relevant observations.

Interviews and recruitment drives
- Organize walk-in interviews and bulk hiring drives, including candidate invitations, confirmations, interview schedules and panel coordination.
- Track attendance, obtain timely interview feedback and communicate next steps to candidates.




- Identify reasons for interview no-shows and improve candidate communication, scheduling and follow-up.

Offer coordination and joining follow-up
- Coordinate approved compensation discussions, offer processing and pre-joining documentation with the HR team.
- Maintain regular contact with selected candidates, address job-related queries and confirm readiness to join.
- Track offer acceptance and joining status, address dropout risks and maintain a suitable backup pipeline.
- Coordinate joining-day handover to HR and onboarding teams and update actual joining records accurately.

Business coordination and hiring quality
- Provide regular hiring updates and agree priorities with business stakeholders when requirements or timelines change.
- Share candidate feedback and sourcing insights to help resolve recurring issues with pay alignment, role expectations or selection criteria.
- Review training feedback and early exits jointly with HR, training and operations, and use the findings to improve screening and candidate expectations.

Recruitment reporting and process discipline
- Maintain accurate candidate records in recruitment trackers or the applicant tracking system, including sources, stages, feedback and follow-up actions.
- Prepare timely recruitment MIS covering requirements, interviews, offers, expected joins, actual joins and pending decisions.
- Follow approved recruitment processes, communicate job terms accurately and handle candidate information responsibly under company policy.

Essential experience and skills
- 3 to 7 years of recruitment experience, including substantial hands-on bulk or volume hiring for frontline roles.
- Demonstrated ownership of sourcing, screening, interview coordination and candidate follow-up through joining.
- Ability to explain individual hiring achievements, actual joining numbers, sourcing contributions and recruitment conversion.
- Strong telephone communication, candidate engagement, organization and follow-up skills.
- Ability to manage multiple vacancies,



competing priorities and agreed hiring deadlines.
- Working knowledge of Excel or Google Sheets, recruitment MIS and candidate tracking; familiarity with an applicant tracking system is an advantage.

Preferred qualifications and experience
- Experience recruiting for BPO, contact-center, telesales, inside sales, customer support or comparable frontline operations.
- Familiarity with the Chennai candidate market and experience conducting walk-ins, referral campaigns or local hiring drives.
- A bachelor's degree in any discipline; an HR-related qualification is an advantage.
- Working proficiency in Tamil and English for candidate and stakeholder communication; additional regional languages are an advantage where relevant.

About Matrimony.com Matrimony.com Ltd, a Great Place to Work Certified Wed-Tech company listed on the BSE and NSE, is a leader in matchmaking and wedding services. Its flagship brand, Bharat Matrimony, is the largest and most trusted matrimony brand (Brand Trust Report 2014) spanning customers across the entire economic strata. The company serves over 8 million members with the support of 2,900+ associates and a network of 130+ company-owned retail outlets.

Key Offerings

Matchmaking Services:

- BharatMatrimony and 200+ matrimony brands segmented on religion, languages, communities, and occupation.
- Jodii: An exclusive matchmaking app for non-degree holders in 9 Indian languages
- Assisted Service and EliteMatrimony: Personalised services for the HNI, NRI and Premium segment of customers

Wedding Services:

- Wedding Bazaar: Largest wedding services provider.
- Mandap.com: Largest online wedding venues platform.
- MakeMyWedding: Personalized & curated wedding planning services.

New Initiatives & Verticals

- Astro Free Chat: It is an exclusive app for any astrology consultation
- ManyJobs: Employment platform targeting grey collar workforce. In vernacular language for the Tamil Nadu market (initial phase) and with some of industry first features for both companies and candidates
- Luv.com: A next generation responsible relationship app.

International Presence Matrimony.com has successfully expanded into international markets, with UAE operations thriving for 4+ years and Bangladesh operations commencing in 2021. With a mission to dominate the $55 billion wedding services industry.

📌 HR Recruiter (Chennai)
🏢 Matrimony.com
📍 Chennai