We are seeking an empathetic, structured, and strategic Human Resources Manager for our premium resort in Wayanad. In this role, you will lead the complete employee lifecycle—from talent acquisition and onboarding to performance management, payroll administration, and employee relations. You will serve as a champion of our resort culture, ensuring a motivated, compliant, and high-performing workforce that delivers exceptional hospitality to our guests while navigating the unique operational rhythms of a hill-station resort environment.

Key Responsibilities1. Talent Acquisition & Onboarding

- Manpower Planning: Collaborate with department heads (Operations, F&B;, Housekeeping, Front Office, Maintenance) to forecast staffing needs across peak, shoulder, and lean tourism seasons.
- Recruitment: Source, screen, and interview candidates for operational, administrative, and supervisory roles using local networks, digital job platforms, and hospitality referrals.
- Seamless Onboarding: Manage joining formalities, issuance of appointment letters, background checks, induction training, and resort familiarization for recent hires.

1. Employee Relations & Culture Building

- Engagement & Welfare: Plan and execute staff engagement activities, recognition programs, festive celebrations, and employee welfare initiatives to maintain high morale.
- Grievance Handling: Act as the primary point of contact for employee concerns, conflict resolution, and disciplinary matters, ensuring fair, confidential, and empathetic handling.
- Workplace Culture: Foster an inclusive, accountable, and respectful work environment that aligns with the resort’s brand values and service ethos.

1. Training & Development

- Skills Enhancement:



Coordinate with department heads to organize regular on-the-job training covering guest service etiquette, safety protocols, hygiene standards, and cross-skilling.
- Compliance Briefings: Ensure all staff receive mandatory training on fire safety, first aid, anti-harassment policies, and statutory regulations.

1. Statutory Compliance, Payroll & Administration

- Attendance & Payroll: Oversee monthly attendance tracking, leave management, and wage/salary processing in coordination with the finance department.
- Labor Law Compliance: Ensure strict adherence to Kerala labor laws, minimum wage acts, EPF, ESI, gratuity, and factory/shop establishment regulations.
- Record Keeping: Maintain up-to-date personnel files, leave records, employee contracts, and statutory registers.

Requirements & Qualifications
- Experience: Minimum 4 to 7 years of HR experience, with at least 2–3 years in a dedicated HR generalist or management role within the hospitality, resort, or tourism sector (experience within Kerala is highly preferred).
- Education: Degree or Post-Graduation in Human Resources Management (MBA-HR), Social Work (MSW), Personnel Management, or Industrial Relations.
- Languages: Professional fluency in English and Malayalam is mandatory; working knowledge of Hindi or Tamil is a strong asset.
- Core Competencies:
- Strong working knowledge of local labor laws and statutory compliance in Kerala.
- Excellent interpersonal, conflict resolution, and communication skills.
- High emotional intelligence, discretion, and professional integrity.
- Proficiency in HR management software, payroll systems, and MS Office suite.

Pay: ₹30,000.00 - ₹35,000.00 per month

Work Location: In person

📌 HR Manager (Wayanad)
🏢 Bettersuites
📍 Wayanad