Talent Acquisition & Talent Building

- Recruit high-potential candidates aligned with organizational values and culture.

- Assess candidates for communication, empathy, emotional maturity, resilience, and learning agility.

- Design and implement structured onboarding programs for new hires.

- Build talent pipelines for future counsellors, mentors, trainers, and leadership positions.

Culture & Institution Building

- Develop and strengthen a culture of ownership, accountability, empathy, professionalism, and continuous learning.

- Create systems, rituals, and practices that reinforce organizational values.

- Translate organizational vision into measurable behaviours and performance standards.

- Foster a workplace culture that balances care with accountability.

Learning & Capability Development

- Design and implement annual learning and development frameworks.

- Develop employee capabilities in:
- Counselling fundamentals

- Parent psychology

- Student aspirations

- Communication skills

- Emotional intelligence

- Global education trends

- International admissions

- Establish learning initiatives such as:

- Learning circles

- Peer coaching

- Reflection sessions

- Mentorship forums

- Expert interactions

- Ensure learning programs are practical, continuous, and outcome-driven.

Performance & Growth Systems

- Develop competency frameworks for counsellors, managers, and future leaders.

- Create performance management systems focused on:
- Counselling quality

- Student and parent experience

- Learning progression

- Team contribution

- Values alignment

- Support managers in coaching, feedback, and employee development conversations.





- Build career growth pathways for employees.

Emotional & Behavioural Development

- Design programs to improve emotional intelligence, resilience, self-awareness, and active listening skills.

- Train teams to handle difficult conversations with students and parents effectively.

- Strengthen employees' ability to remain calm under pressure and respond constructively to challenges.

Global Competence Development

- Develop awareness of:
- International education systems

- Emerging career opportunities

- Cross-cultural communication

- Future skills

- Promote benchmarking against global counselling and learning practices.

- Encourage knowledge sharing, self-learning, reflection, and data-driven decision-making.

Requirements

- MBA/PGDM in Human Resources or equivalent qualification preferred.

- 7–12 years of experience in:

- Human Resources

- Talent Development

- Learning & Development

- Performance Management

- Culture Building

- Experience in education, counselling, consulting, coaching, training, or other people-centric organizations preferred.

- Strong expertise in:

- Talent acquisition

- Employee engagement

- Learning & development

- Performance management

- Organizational culture development

- Experience in managing and developing young teams.

- Excellent communication, coaching, and stakeholder management skills.

- Solid understanding of employee development and capability-building frameworks.

- Ability to create and implement scalable HR systems and processes.

- Strong leadership, problem-solving, and organizational skills.

- Passion for people development and building high-performance cultures.

📌 HR Lead (Delhi)
🏢 MarketScope
📍 Delhi