Hiring Alert | Work from Home | Customer Support Executive (Voice Process)

Startek is hiring Customer Support Executives for a Work from Home process. Immediate joiners are preferred.

Job Details

Role: Customer Support Executive (Voice Process) Employment Type: Full-Time, Permanent Work Mode: Work From Home Qualification: Graduate) Experience: Fresher / Experienced Candidates

Eligibility Criteria

- Excellent communication skills in English and Hindi
- Strong customer handling and problem-solving skills
- Comfortable working in rotational shifts
- Immediate joiners preferred

Extra benefits

- Rewards & Recognition Programs
- Internal Job Posting (IJP) opportunities within 6 months

Job Responsibilities

- Handle customer queries through the voice process
- Provide accurate and timely resolutions
- Ensure high levels of customer satisfaction
- Follow process guidelines and quality standards

Working Hours

- 6 Days Working / 1 Weekly Rotational Off
- 9 Hours Shift (8 Hours Working 1 Hour Break)
- Shift Window: 7:00 AM to 3:00 AM
- Candidates must be flexible for rotational shifts,



including occasional graveyard shift training

Selection Process

1. HR Round
2. Operations Round
3. Assessment Round (for shortlisted candidates):

- Versant Test
- Typing Test
- Psychometric Test

No Sales Process | No Contractual Employment

System Requirements (Mandatory for Work from Home)

- Processor: Intel i3 or above
- RAM: 8 GB or above
- Operating System: Windows 10 Pro or above
- Internet Speed: Minimum 30 Mbps Download & Upload
- Power Backup Required
- USB Headset Required

Email:

[email protected]

Role: Voice / Blended - Other, Industry Type: BPM / BPO, Department: Customer Success, Service & Operations, Employment Type: Full Time, Permanent Role Category: Voice / Blended Education UG: Any Graduate, B.Tech / B.E. in Any Specialization Key Skills Skills highlighted with ‘‘ are preferred keyskills Domestic Voice Process Customer ServiceCustomer HandlingInbound ProcessCallsCalls HandlingHandling Customer QueriesSolving QueriesComplaint HandlingResolution

📌 Hiring For Premium Desk E-Commerce WFH Voice Process (Kolkata)
🏢 STARTEK Aegis Customer Support Services
📍 Kolkata