We are hiring Customer Support Executives for an International Voice Process.

This is an excellent opportunity for candidates with valuable English communication skills who are looking to start or build their career in the international BPO.

For any queries regarding this opportunity, please reach out:

Phone No - (phone hidden)(WhatsApp)

Work Location-Manikonda

Key Responsibilities

Handle inbound and outbound calls from international customers.

Understand customer queries and provide appropriate resolutions.

Communicate professionally and confidently in English.

Provide accurate information while following process guidelines.

Handle customer concerns with patience and a positive attitude.

Maintain quality and productivity standards.

Follow company policies and process requirements.

Accurately document customer interactions and maintain records.

Work effectively as part of a customer service team.

Candidate Requirements

Candidates with freshers to 1 year of experience can apply.

Undergraduates are eligible

Good spoken English and communication skills.

Good listening and comprehension abilities.

Strong customer-service and interpersonal skills.





Ability to handle customer queries professionally.

Good problem-solving and decision-making skills.

Comfortable working in rotational/night shifts.

Willingness to work from the office.

Candidates from BPO, Customer Service and International Voice processes are welcome.

Benefits:

Rotational week offs & Rotational shifts

Two-way cab transportation available within a 25 km radius for night shift

Monthly self-transport allowance of up to 3,500

Opportunities for professional development and career advancement

How To Apply:

Step 1: Click on Apply.

Step 2: You will be redirected to the company website.

Step 3: Click on Proceed.

Step 4: You will be redirected to our AI Bot (SRIA)

Step 5: Follow the instructions provided by the AI Bot to complete the application process.

Interview Process:

Personal Information

Screening Question

Video Interview

Assessment Test

Important Notice: Sutherland never requests payment or favors in exchange for job opportunities. Please report any suspicious activity to [email protected]

📌 Hiring For Customer Support - International Voice Process (Hyderabad)
🏢 Sutherland
📍 Hyderabad