11 Nov
|
HDFC Bank
|
Mumbai
EMT JD:Job Purpose:
- Resolve customer emails on first contact while ensuring accurate and complete resolutions
- Identify and follow up on nonfirst contact cases; review and raise chargewaiver requests as required
- Adhere to all process guidelines and refer to designated sections for Social Care and Chat Banking
Job Responsibilities:
- Accurate email resolutions
- Quick customer responses
- Audit & quality compliance
- System adherence & accuracy
- Timely case closure
Educational Qualifications:
Graduation
Key Skills:
Communication, written skills location:
3rd Floor, Akruti Business Port, Road No. 13, MIDC, opp. Tunga Paradise, Marol, Andheri East, Mumbai- 400093
Date:
13-Nov-2026
Time
10.30 AM -4.00 PM
Contact Person:
Pushpendra Singh/ Bhaskar Malkar
📌 Hdfc Bank - Email Management Process (Mumbai)
🏢 HDFC Bank
📍 Mumbai