- Preferably a Hotel Management Graduate with prior work experience from staf category hotels

- Guest Welcome & Check-In: Greet arrivals, coordinate VIP check-ins, escort special guests, and manage room allocations based on preferences.

- Complaint Resolution: Listen to guest concerns, handle service recovery quickly, and escalate complex issues to management when necessary.

- Department Coordination: Liaise with housekeeping, front office, food & beverage, and maintenance teams to fulfill special requests (e.g., room amenities, dining bookings, transportation).

- Feedback & Logging: Track daily arrivals, record interactions in logbooks, and collect guest feedback to improve service standards.

- Local Guidance: Provide information on hotel facilities, city attractions, events, and-in-house services.

Core Skills & Qualifications

- Education:



Diploma or degree in Hospitality / Hotel Management (or equivalent experience).

- Experience: 3 to 5 years in front office or guest relations.

- Communication: Fluent verbal and written English (plus local languages as required) with a polished, professional demeanor.

- Competencies: Robust problem-solving, empathy, multitasking abilities, and familiarity with IDS software package - Property Management Systems (PMS) or MS Office.

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits

- Commuter assistance

- Flexible schedule

- Food provided

- Health insurance

- Leave encashment

- Life insurance

- Paid sick time

- Provident Fund

Work Location: In person

📌 Guest Relations Executive (Anajpur)
🏢 Ramoji Film City
📍 Anajpur