11 Nov
|
evaddo
|
North Goa
We are looking for an Guest Realtions Excecutive to join our growing hospitality management team.
Key Responsibilities
Manage bookings and reservations across our property portfolio.
Handle guest communication before, during and after stays.
Manage OTA platforms like Booking.com, Airbnb, MMT, Agoda, etc.
Handle booking enquiries, confirmations, modifications and cancellations.
Coordinate with property owners, caretakers and internal teams.
Handle guest complaints, reviews and issue resolution.
Manage B2B and direct booking enquiries.
Maintain booking records and ensure smooth day-to-day operations.
What We're Looking For
2–4 years of experience in hospitality, hotel operations or reservations.
Excellent communication and organisational skills.
Experience with OTAs and PMS/channel management systems.
Ability to multitask, take ownership and work independently.
Proactive, responsible and solution-oriented.
Location: North Goa
Employment: Full-time
Pay: ₹25,000.00 - ₹35,000.00 per month
Benefits
- Adaptable schedule
- Paid sick time
- Paid time off
Experience:
- Guest relations: 3 years (Required)
Language:
- English (Required)
Location:
- North Goa District, Goa (Required)
Work Location: Hybrid remote in North Goa District, Goa
📌 Guest Relations Executive (North Goa)
🏢 evaddo
📍 North Goa