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Key Responsibilities

- SSP Platform Operations: Support day-to-day operations and workflows across Supply-Side Platforms (SSPs), including platform configuration, monitoring and issue tracking.
- Workflow Query Management: Receive, analyse, track and resolve workflow-related queries raised by internal teams and clients.
- Technical Troubleshooting: Investigate platform issues, identify potential root causes and coordinate with engineering or technical support teams for resolution.
- Integration Support: Assist with basic troubleshooting of API integrations, data feeds, tags, pixels and platform connectivity issues.
- Campaign & Inventory Monitoring:��Support monitoring of ad inventory, deal configurations, delivery status and platform performance.
- Reporting & Documentation: Maintain query logs, prepare operational reports, document recurring issues and track resolution SLAs.
- Stakeholder Coordination: Work closely with client-facing teams, ad operations, engineering and platform support teams.

Desired Technical Skills

- Basic understanding of programmatic advertising and the digital advertising ecosystem.




- Familiarity with SSPs, DSPs, ad exchanges and real-time bidding (RTB).
- Basic knowledge of HTML, JavaScript and web technologies.
- Familiarity with Google Ad Manager or SSP platforms such as Magnite, PubMatic, OpenX or Xandr would be an advantage.
- Good analytical and problem-solving skills.

Experience & Qualifications

- 2-5 years of experience in Ad Operations, Programmatic Advertising, Technical Support or Digital Platform Operations.
- Good communication skills and the ability to manage client and internal queries.
- Strong attention to detail and willingness to learn new platforms and technologies.

Key Expectations The resource should be capable of independently managing routine workflow queries, performing first-level technical investigation, documenting issues and escalating complex problems to the relevant technical teams.

We are looking for someone who is technically inclined, process-oriented, and comfortable working in a client-facing delivery workplace.

📌 FTE | Publisher Operations Specialist (Bengaluru)
🏢 QBurst
📍 Bengaluru