Role & responsibilities

- Welcome the customer , Answering the phone calls

- Maintenance of appointments registers of patients and corporate clients

- Generating and Dispatching medical reports to the clients

- Maintaining bills related to basic amenities

- Handles and manages all customer relation activities

- Registration and Billing of Customers

- Maintaining the record of the patients
- To educate customer on Edoc. , PHR, appointments, report viewing through internet.

- Taking feedback of the customer through CMS portal, coordination for the pickup of reports.

- Handling over flow of customer from Billing Desk.

- In case customer has any queries/ complaint same needs to be resolved at their level, if not then escalate it to appropriate department.

- Convert walk-in customers for Health Checks.

Preferred candidate profile

- Candidate with Prior Hospital Clinic Experience in managing patients and care takers

Perks and perks

Incentive for Inorganic Sales

📌 Front Office For Multispeciality Clinic (Chennai)
🏢 Rohar Prohealth
📍 Chennai