Job Title: Floor Manager

Location: Eye Mantra Hospital

Employment Type: Full-time

Role Overview

Oversee daily floor operations to ensure smooth patient flow, minimal wait times, and high standards of patient care and facility hygiene.

Key Responsibilities

- Patient Experience: Manage queue flow, resolve patient queries/complaints on the spot, and ensure a smooth OPD experience.
- Team Supervision: Lead and schedule front desk executives, patient coordinators, and housekeeping staff.
- Floor Operations: Maintain cleanliness, safety, and equipment readiness through regular floor walks.
- Cross-Functional Support: Coordinate with doctors, optometrists, billing, and TPA teams to eliminate operational delays.
- Reporting: Track patient turnaround times and daily footfall for operational reports.

Key Requirements

- Education: Graduate degree in Healthcare/Hospital Management, BBA, or related field.
- Experience: 2–4 years of floor or operational management experience in a hospital or healthcare facility (eye care experience preferred).
- Skills: Strong leadership, conflict resolution, multitasking, and explicit communication skills.

Pay: ₹25,000.00 - ₹35,000.00 per month

Work Location: In person

📌 Floor Manager (Noida)
🏢 Eye Mantra Hospital
📍 Noida