currently we are looking for Field L1 Desktop Support for our client place.
About Nityo
Nityo Infotech Corporation is the fastest growing IT services company. its incorporated in 2006. Key Figures 23 Countries, 27 locations 10800+ employees. We have our headquarters in the United States of xc America. Our operations span over 20 countries with 27 physical offices across the Globe including US, Europe and Asia Pacific. New Jersey HQ, S-Corporation.
Client:Ntt Data-Fortis experience :6 Months - 2yrs
Work location: Bangalore/Gurgaon/Jaipur
Role: Field L1 Desktop Support -Interim
Job Title: Field L1 Desktop Support Engineer
Role Overview: Provide onsite technical support to users by troubleshooting desktop, laptop, hardware, software, and network-related issues.
Key Responsibilities
- Provide L1 technical support for desktops, laptops, and peripherals.
- Troubleshoot hardware and software issues.
- Install and configure Windows OS and applications.
- Handle printer, scanner, and email-related issues.
- Troubleshoot LAN, Wi-Fi, and basic network connectivity issues.
- Support Outlook, MS Office, and other business applications.
- Perform hardware troubleshooting and basic replacement.
- Create, update, and close service desk tickets.
- Escalate unresolved issues to the L2 support team.
- Provide onsite support to end users.
Required Skills
- Basic knowledge of Windows OS.
- Knowledge of desktop and laptop troubleshooting.
- Basic networking knowledge (LAN, WAN, TCP/IP).
- Knowledge of MS Office and Outlook.
- Hardware and peripheral troubleshooting.
- Positive communication and customer-handling skills.
Qualification
- Any graduate / Diploma / IT-related qualification.
- 03 years of experience in desktop support.
Shift Details
- Rotational shifts.
- Work from client location (onsite).
Please share the profile to
[email protected]/
[email protected] Reshma-(phone hidden)
Jerina- 89259 14458
Regards,
Vidhya
(phone hidden) / (phone hidden)
📌 Field Desktop Support (Bengaluru)
🏢 Nityo Infotech
📍 Bengaluru