About 2gethr

2gethr is redefining the way people work, connect and collaborate through thoughtfully designed, flexible workspaces. We create vibrant work environments that bring businesses and communities together through a combination of design, functionality, technology and hospitality.

About the Role

We are looking for an experienced Operations Manager / Facility Manager to lead the day-to-day operations of our workspace facilities. The role requires strong leadership, operational excellence, vendor management, financial discipline and the ability to ensure a seamless workplace experience for members and employees.

The ideal candidate should have hands-on experience managing commercial facilities, leading facility teams and overseeing multiple operational functions, including housekeeping, security, engineering, hospitality and maintenance.

Key Responsibilities

1. Leadership & Team Management

- Lead, mentor and supervise Assistant Facility Managers (AFMs) and facility operations teams.
- Monitor team performance, conduct regular reviews and drive accountability.
- Ensure effective coordination between facility, community, engineering, procurement and external teams.

2. Facility Operations & Operational Excellence

- Oversee day-to-day operations across housekeeping, security, hospitality and engineering.
- Monitor operational KPIs, SLAs, response times, space readiness and service quality.
- Manage escalations, critical incidents and complex member or building-related issues.
- Drive process improvements to enhance operational efficiency and customer experience.

3. Vendor & Asset Management

- Manage vendor relationships, service agreements,



AMC renewals and performance reviews.
- Oversee preventive and corrective maintenance schedules.
- Monitor facility assets, equipment lifecycle and inventory management.
- Conduct operational audits and readiness assessments for new facilities and expansions.

4. Safety, Compliance & Sustainability

- Ensure statutory compliance, safety standards, emergency procedures and building regulations.
- Conduct regular safety audits and emergency preparedness drills.
- Drive energy efficiency, waste management and sustainability initiatives.

5. Financial & Budget Management

- Own facility operational budgets, including Repairs & Maintenance (R&M;).
- Monitor expenses, utility consumption and vendor costs.
- Identify cost-saving opportunities through vendor negotiations and process improvements.
- Ensure effective budget utilisation and financial controls.

6. Facility Development & Asset Management

- Oversee facility move-ins, move-outs, fit-outs, minor renovations and layout modifications.
- Maintain accurate asset registers, inventory records and asset tagging systems.
- Conduct periodic asset audits and ensure equipment availability and maintenance.

7. Reporting & Documentation

- Maintain vendor contracts, maintenance records, compliance documents and asset registers.




- Prepare regular operational performance, cost and facility status reports.
- Analyse operational data and recommend improvements.
- Ensure accurate documentation and audit readiness through digital tracking systems.

8. Crisis & Incident Management

- Handle operational escalations, equipment breakdowns and emergency situations.
- Develop contingency plans to minimise operational disruptions.
- Conduct root cause analysis (RCA) and prepare incident reports.
- Coordinate with internal teams and external agencies during critical incidents.
- Train teams on emergency response procedures and conduct mock drills.

Required Skills & Experience
- 5–8 years of experience in Facility Management, Commercial Real Estate Operations, Co-working Spaces or Corporate Hospitality.
- Minimum 2–3 years of experience in a managerial role with direct team responsibilities.
- Experience managing commercial facilities, multiple operational functions and outsourced vendors.
- Robust knowledge of MEP operations, housekeeping, security, maintenance and R&M; budgeting.
- Experience in vendor negotiations, SLA management, cost optimisation and compliance.
- Strong understanding of preventive maintenance, asset management and facility audits.
- Excellent leadership, stakeholder management and problem-solving skills.
- Ability to manage operational escalations and drive service excellence.

What We Are Looking For A hands-on operations leader who can take complete ownership of facility operations, build strong teams, manage costs, maintain operational standards and deliver an excellent workspace experience.

📌 Facility Manager (Bengaluru)
🏢 2gethr
📍 Bengaluru