Executive - Operations and Service (India)

Executive - Operations and Service (India)

11 Nov
|
Bajaj FinServ
|
India

11 Nov

Bajaj FinServ

India

Job Purpose "This position is open with Bajaj Finance Ltd."

Culture Anchor:

- Work Hard - Consistently puts in effort, plans, and tracks daily progress to achieve targets.
- Execute with Rigor - Takes responsibility for meeting targets with focus and effort.
- Own It - Maintains honesty and fairness in all interactions in line with organization's policies.
- Act with Integrity.

Duties and Responsibilities

- Responsible for support to Rural 'Branch service & cashier'.
- Ensuring policy adherence and meeting the KPIs at branches.
- Ensuring adherence to Process & Policies.
- QA for the request tagged in CRM & receipt updated in FinnOne / Pennant by Branch cashiers.
- Provide feedback to branch users on error & improving the accuracy.
- Data analysis & monthly presentation preparation for Rural Team.
- Resolving reconciliation open entries & ensure zero pendency.




- Following up with IT / PMO for issues faced by branches and timely closure for the same.
- Co-ordination with the Audit team for observations shared and closure of the same.
- Process initiative: system-related development and automation.

Required Qualifications and Experience Required Qualifications and Experience:

- Education qualification: MBA
- Work experience: 3 - 6 years of experience

Locations

- Job Level: GB01
- Job Title: Executive - Operations And Service, Branch Ops North & East, Cashier - Service & Ops N&E;
- Job Location Country: India
- State: UTTARAKHAND
- Region: North
- City: Rudrapur
- Location Name: Kichha
- Tier: Tier 4

📌 Executive - Operations and Service (India)
🏢 Bajaj FinServ
📍 India

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