To Enable Enterprise Excellence across Biocon and Syngene through business partnering, PMO support, JSEA facilitation, leadership awareness and reliable MIS. Coordinate governance and engagement, showcase evidence-based success stories and track agreed actions.

ROLES & RESPONSIBILITIES

MAIN MISSION

Enable disciplined execution of the Enterprise Excellence agenda across Operational Excellence (B—Biocon, S—Syngene) through integrated programme management, JSEA facilitation, reliable management information, leadership awareness and structured engagement. Coordinate stakeholders, consolidate evidence-based progress, flag risks and follow through on agreed decisions.

- Provide consistent PMO support for assessments, awareness programmes, EBP reviews and OE engagement.
- Translate programme plans into coordinated calendars, clear ownership, timely reporting and tracked actions.
- Showcase excellence outcomes through leadership-ready governance packs, credible success stories and effective learning forums.

Role/

JSEA - Facilitation

- Coordinate the John Shaw Excellence Awards (JSEA) cycle: promotion, intent and application tracking, assessor capability-building logistics, assessment scheduling, report tracking and recognition arrangements.
- Maintain function-wise and assessor-wise trackers; secure timely inputs and readiness with functional ambassadors, applicants, assessors and programme leads.
- Facilitate assessment logistics, evidence access, report consolidation and approved results communication; maintain controlled records and confidentiality.
- Track post-assessment improvement opportunities, owners and closure evidence, preserving assessor judgment and functional accountability.
- Lead awareness sessions for leadership in coordination with their offices, OE leads and subject-matter experts.
- Coordinate audience mapping, nominations, invitations, approved materials, speaker preparation and session delivery; facilitate agreed content within demonstrated competence.
- Track attendance, function-wise coverage and feedback; follow up on commitments and further awareness needs.

Excellence Business Partner

- Coordinate the agreed OE portfolio across the assigned B and S scope with OE leads, EBPs and functional owners.
- Maintain an integrated plan of priorities, milestones, dependencies and deliverables; flag schedule risks and escalate unresolved barriers.
- Consolidate programme updates and align local execution with Group COE governance.
- Coordinate OE Connects across the assigned B and S scope at the sponsor-agreed cadence.




- Develop agendas covering programme updates, shared challenges, success stories, best practices and cross-team support needs.
- Coordinate participation and presentations; circulate minutes and track actions, shared learning and replication follow-up.

Enterprise Excellence Management Reports

- Maintain an integrated reporting calendar covering all EBP milestones, Enterprise Excellence deployment, assessments, capability building and agreed business outcomes.
- Standardize reporting definitions, data owners, cut-offs and evidence requirements; verify completeness, consistency and traceability before publication.
- Prepare dashboards, review packs and exception reports on progress against approved plans, risks, dependencies, overdue actions and required decisions.
- Maintain action and decision logs, follow up with owners and escalate delays. Obtain benefit validation from accountable business and Finance owners, where applicable.

Quarterly Governance - Chairperson (Success stories)

- Provide PMO and secretariat support for the Chairperson’s quarterly success-story forum, coordinating schedules, agendas, presenters and pre-read approvals.
- Curate success stories with OE leads and EBPs, covering business challenges, approach, evidenced outcomes, sustainment and replication potential.
- Validate benefit claims with accountable owners before presentation; prepare concise leadership narratives and supporting evidence.
- Record decisions, recognition recommendations and replication actions; track owners and deadlines to closure. Facilitate the forum without assuming the Chairperson’s decision authority.

Stage Presence (Desired)

- May require emceeing and moderating excellence events, leadership sessions, recognition programmes and learning forums.
- Prepare scripts, speaker introductions, transitions and run-of-show plans; rehearse and coordinate with speakers and event-support teams.
- Manage timing, audience interaction and session continuity in line with leadership protocol; safeguard confidentiality and capture key takeaways.

BACKGROUND AND EXPERIENCE REQUIRED

- MBA / M.Tech. / B.Tech. / M.Pharm. / B.Pharm. / M.Sc.



in the life sciences stream, with knowledge of operations, project management, quality management, industrial engineering or a related discipline.
- Minimum 14 years of relevant experience across one or more of the following areas: Business Excellence, Strategy Deployment, Operational Excellence, transformation, corporate planning, functional excellence, compliance, governance or shared services.
- Experience in pharmaceutical, biotechnology, healthcare, manufacturing, CRDMO or consulting organizations is preferred.
- Hands-on experience deploying Enterprise Excellence frameworks, Daily Work Management, KPI and OKR systems, process improvement initiatives and cross-functional transformation programmes.
- Preferred certifications include Lean Six Sigma Black Belt, Business Excellence / EFQM Assessor, or project or programme management certification.

Technical/ Functional Skills

- Programme planning, milestone tracking, risk and dependency management, and governance secretariat practices.
- Assessment-cycle coordination, evidence management, document control and confidential information handling.
- Strategy deployment, RADAR, Hoshin Kanri, PDCA and performance management
- Lean Six Sigma, Kaizen, 5S, process mapping, VSM and structured problem solving
- Data analytics, dashboarding, benefit validation and executive reporting
- Program / project management, facilitation, training and assessment
- Presentation development, success-story writing, session design, moderation, emceeing and event coordination.
- Working knowledge of Enterprise Excellence, continuous improvement, KPI systems and benefit-validation requirements.

Behavioral / Management / OtherSkills

- Strategic and systems thinking with strong business acumen.
- Stakeholder management, coordination and influence without authority; collaboration across businesses, functions and levels.
- Consultative business partnering, collaborative facilitation and coaching.
- Structured analytical thinking and fact-based problem solving.
- Change leadership, resilience and adaptability, with the ability to address resistance constructively.
- Explicit written and executive communication, confident public speaking and executive presence; ability to simplify complex concepts.
- Ownership, results orientation and disciplined follow-through on commitments.
- Attention to detail, factual accuracy, discretion and sound judgment.
- Planning discipline, responsiveness and prioritization to manage simultaneous deadlines.

📌 Enterprise Excellence Project Manager (Bengaluru)
🏢 BIOCON BIOLOGICS
📍 Bengaluru