Company: Shubham Foods UK

Role : eCommerce Product Listing Specialist – E-commerce Platforms (Amazon, eBay, Instagram & TikTok)

Location: Remote (India-based candidates preferred)

Job Type: Full-time

We are looking for a proactive, detail-oriented and hands-on eCommerce professional to manage day-to-day online store operations across multiple sales channels, including Amazon Seller Central, eBay and Shopify.

The role involves managing the complete eCommerce workflow, from product listing creation and optimisation to pricing, inventory management, order fulfilment, customer support and marketplace compliance.

The ideal candidate should have practical experience managing online stores, be comfortable working independently and demonstrate a good understanding of marketplace operations, product data accuracy and customer experience.

Key Responsibilities

1. Product Listing & Catalogue Management

Create, upload and optimise product listings across Amazon, eBay, Shopify and other relevant marketplaces. Write SEO-friendly product titles, descriptions, bullet points and backend keywords.

Upload product images and maintain accurate product attributes, specifications, variations and categories.

Perform bulk product uploads and updates using Excel, CSV files and marketplace templates.

Regularly review existing listings to improve content quality, search visibility and product presentation.

1. Marketplace & Store Management

Manage day-to-day operations across Amazon Seller Central, eBay and Shopify. Monitor active, inactive, incomplete and suppressed listings.

Maintain product information, categories, collections, pricing and promotional content.

Identify opportunities to improve product visibility, listing quality and store performance.

1. Pricing & Inventory Management

Conduct competitor and market price research to maintain competitive selling prices. Calculate selling prices while considering product costs, marketplace fees,



shipping costs and target profit margins.

Monitor stock availability and ensure accurate inventory updates across sales channels.

Identify stock discrepancies, out-of-stock products and pricing errors.

1. Order Processing & Fulfilment

Manage daily order processing and ensure orders are dispatched within the required timelines. Generate shipping labels and coordinate with relevant courier services.

Monitor dispatches, tracking updates, delivery exceptions and delayed shipments.

Coordinate with warehouse and fulfilment teams to resolve order-related issues.

Maintain accurate dispatch records and courier-related reports.

1. Customer Support & Returns Management

Respond professionally to customer enquiries across different sales channels. Handle delivery issues, complaints, refunds, returns, replacements and order amendments.

Coordinate with warehouse and courier teams to investigate missing, damaged or delayed orders.

Ensure customer concerns are addressed promptly and in accordance with marketplace policies.

1. Marketplace Compliance

Identify and resolve listing errors, restricted products, missing attributes and suppressed listings. Monitor marketplace compliance notifications and documentation requirements.

Ensure product listings meet the relevant marketplace guidelines.

Coordinate compliance submissions and follow up on pending issues until resolution.

1. Reporting & Operational Management

Maintain accurate records of orders, sales, inventory, refunds and operational activities. Prepare regular reports covering order performance, listing updates, stock issues and fulfilment.





Identify recurring operational challenges and recommend practical improvements.

Coordinate with internal teams to ensure smooth day-to-day operations.

Essential Skills & Experience

· Previous hands-on experience in eCommerce operations or marketplace management.

· Practical working knowledge of Amazon Seller Central, eBay and Shopify.

· Experience creating, updating and optimising product listings.

· Good understanding of SEO, keyword research and product content optimisation.

· Proficiency in Microsoft Excel, CSV files and bulk product uploads.

· Understanding of pricing, inventory management and order fulfilment.

· Positive written and verbal communication skills.

· Solid attention to detail, problem-solving ability and time management.

· Ability to work independently and manage multiple priorities.

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Desirable: Experience with UK-based eCommerce operations, courier platforms, product compliance and customer support.

What We Are Looking For

We are looking for a practical, hands-on demonstration of your ability to manage eCommerce stores independently.

Candidates will be assessed on:

· Practical platform knowledge and execution.

· Accuracy and quality of product listings.

· Understanding of pricing, costs and profit margins.

· Knowledge of order processing and fulfilment.

· Customer communication and problem-solving.

· Ability to identify and resolve marketplace issues.

· Confidence in handling routine day-to-day eCommerce operations.

· Our priority is to identify someone who can take ownership of daily marketplace operations, work independently and contribute to the growth and smooth running of our online stores.

Interested candidates are requested to share their updated CV/resume at [email protected] . Our recruitment team will review the applications and contact shortlisted candidates for the next steps.

📌 eCommerce Product Listing Specialist (India)
🏢 SHUBHAM UK
📍 India