DocuSign Developer

Job Title: DocuSign Developer

Relevant Experience: 6+ Years

Project Location: KRNK, Bangalore

Work Mode: Hybrid

Interview Mode: Face-to-Face

Shift Timing: 2:00 PM 11:00 PM IST (Afternoon Shift)

Maximum Submissions per Supplier: 6

Job Overview

We are looking for an experienced DocuSign Developer with a minimum of 6+ years of hands-on experience in DocuSign eSignature development, configuration, administration, and integration. The ideal candidate should have strong expertise in designing, developing, and implementing secure, scalable, and compliant electronic signature solutions.

The candidate must possess a good understanding of the Banking and Financial Services (BFSI) domain, particularly in implementing digital agreement workflows for account opening, loan processing, customer onboarding, disclosures, consent management, and regulatory documentation.

The role involves working closely with business analysts, product teams, compliance, security, and application development teams to deliver end-to-end DocuSign solutions and enterprise integrations.

Key Responsibilities

1. DocuSign Solution Design & Development

- Design, configure, and develop DocuSign eSignature solutions using templates, envelopes, PowerForms, Bulk Send, signing groups, and routing rules.
- Create reusable and data-driven templates with recipient roles, tabs, conditional fields, validation rules, and dynamic content.
- Configure sequential, parallel, conditional, and delegated signing workflows.
- Implement embedded signing, remote signing, and web/mobile signing experiences.
- Manage recipient authentication and secure document execution workflows.

1. API Development & Enterprise Integration

- Develop and maintain integrations between DocuSign and enterprise applications using REST APIs, SDKs, Connect webhooks, and middleware.
- Integrate DocuSign with CRM, banking applications, loan origination systems, customer onboarding platforms, and document management systems.
- Work with technologies such as C#, Java, JavaScript, JSON, XML, and web services.




- Implement secure authentication and authorization mechanisms using OAuth 2.0 and JWT.
- Perform API testing, troubleshooting, and integration support using tools such as Postman.

1. Production Support & Troubleshooting

- Troubleshoot envelope failures, recipient and routing issues, API errors, webhook failures, and template-related defects.
- Provide production and BAU support, including incident management, root cause analysis, and resolution of technical issues.
- Monitor and maintain the reliability and performance of DocuSign integrations.
- Coordinate with cross-functional teams and vendors to resolve production issues and implement enhancements.

1. Quality Assurance & Governance

- Perform unit testing and support system integration testing, functional testing, regression testing, and UAT.
- Maintain technical documentation, deployment procedures, version control, and operational runbooks.
- Manage DocuSign account administration, user permissions, access reviews, and security configurations.
- Ensure compliance with banking policies, data privacy requirements, audit standards, records retention, and KYC/AML-related processes.

1. Stakeholder Collaboration

- Collaborate with business analysts, operations, product teams, legal, risk, compliance, and information security teams.
- Participate in requirement gathering, technical design discussions, code reviews, and release planning.
- Provide technical guidance and mentoring to junior developers.

Mandatory Technical Skills
- Minimum 6+ years of hands-on experience in DocuSign eSignature development, configuration, administration, or integration.
- Strong experience with DocuSign templates, envelopes, PowerForms, Bulk Send, signing groups, and routing rules.




- Hands-on experience with DocuSign REST APIs, Connect webhooks, OAuth 2.0, JWT authentication, and embedded signing.
- Experience in enterprise application integrations and API development.
- Good knowledge of JSON, XML, REST APIs, and web services.
- Hands-on experience with Postman or similar API testing tools.
- Strong understanding of recipient authentication, envelope lifecycle, and workflow automation.

Preferred Skills
- Experience in the Banking and Financial Services (BFSI) domain.
- Knowledge of banking workflows such as account opening, lending, customer onboarding, disclosures, consent capture, and servicing requests.
- Experience integrating DocuSign with Salesforce, Microsoft platforms, SAP Ariba, Google Drive, SailPoint, or document management systems.
- Working knowledge of C#, Java, JavaScript, or Spring Boot.
- Exposure to cloud platforms and Infrastructure as Code tools.
- Familiarity with Agile/Scrum, Jira, Confluence, ServiceNow, incident management, and change management.
- DocuSign certifications such as eSignature Administration Specialist, Template Specialist, or API-related accreditations.

Required Soft Skills
- Excellent analytical and problem-solving abilities.
- Strong communication and interpersonal skills.
- Ability to work independently and collaboratively in a distributed team environment.
- Strong documentation and stakeholder-management skills.
- Attention to detail and the ability to work in a regulated enterprise workplace.

Educational Qualification Bachelor's degree in Computer Science, Information Technology, Engineering, or an equivalent qualification.

Job Details at a Glance

ParameterDetailsPositionDocuSign DeveloperExperience6+ YearsJob CodeINFYSYJP00010838LocationKRNK, BangaloreWork ModeHybridInterview ModeFace-to-FaceShift2:00 PM – 11:00 PM ISTShift CategoryAfternoonSupplier Submission Limit6

Important: Candidates must have strong hands-on DocuSign eSignature experience. Prior experience in BFSI or other regulated financial-services environments will be an added advantage.

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