Role Overview :

Our client is part of a large diversified organization in the Construction Materials sector (Paints, Cement, Cables, Wires) with a large distribution channel across India. They are looking for an IT/Digital Head to own their sales automation landscape.

What You Will Own :

- Product strategy and delivery : Lead the roadmap and delivery for Sales Automation, CRM, loyalty and dealer portal platforms, and use technology and AI to create measurable value for Sales and Marketing.
- Solution design, QA and team : Lead a team of product managers, technical leads and QA in an Agile setup, and review solution designs for feasibility, performance and usability.
- Analytics : Build dashboards and analytics that give the business real sales, channel and customer insights.
- Vendors, integrations and security : Manage vendors and SLAs, oversee integrations across systems, and partner with the CISO on security by design.
- Adoption and ROI : Drive rollout, training and change management across regions and channel networks, and track adoption,



loyalty ROI and business impact.
- Stakeholder reporting : Present roadmaps, risks and resource plans to senior management and build buy-in across Sales, Marketing and IT.

What You Bring :

- 15+ years in IT.
- 5+ years in Sales Automation / DMS as a Tech Head or Product Head.
- Solid experience leading and creating solutions on CRM (like Zoho, Bizom, Salesforce), Distributor Management, and loyalty platforms (Capillary, Zeapl or similar) initiatives.
- 3+ years as a Product/Digital manager leading digital transformation across the full SDLC using Agile/Scrum.
- Working knowledge of APIs, middleware, cloud and data security.
- Proven change management and adoption record with sales teams; has managed teams and vendors.
- Influential communicator with a strategic mindset, who is also hands-on when needed.
- B.E./B.Tech (or equivalent); MBA preferred.
- Be ready to relocate to Mumbai.

📌 Digital Transformation Lead - Sales Automation (India)
🏢 Zend Consulting Services
📍 India