Hiring For L1 & L2 Deskside Support Technician

- Experience: 2 to 6 yrs
- End Client: Bosch, Kormangala, Electronic City
- Payroll: PradeepIT
- Salary Range: 2 LAC to 6 LAC
- Type Service: Full time
- Open Position : 50

Job Purpose: The Desktop Support Technician is responsible for receiving, tracking, documenting, resolving, or escalating all internal or external customer-identified application and hardware issues

Technical Experience :

- Incident management and usage of ticketing tools
- Knowledge on O365, MS OFFICE Suite, Active Directory, Hardware and Software related troubleshooting skills

Primary Responsibilities:

- Desktop, Laptops, Workstations, Servers, MAC Books, Display Devices, Multi-function Printers, Zebra Printers, Plotters, IDE Clients.




- Support for Installation of Windows OS, MacOS, iOS, Linux, and Ubuntu
- Troubleshooting & Reinstallation
- SMT, CMDB and EDMT tools update on regular basis with required data quality on all IT-Assets
- Coordinate on the required repair with OEM / Suppliers / Vendors: HP, Lenovo, Microsoft, Toshiba, Fujitsu, Lexmark, Etc.
- Hands-on Support on deployed Hardware for Bosch projects as per BD specifications
- Virus scanning (Cameras/CD/DVD/USB Devices etc.,)

- In addition to the hardware, there is ownership in level 1 & 2 application support on those machines.

📌 Deskside Support Technician (Bengaluru)
🏢 Pradeepit Global Consulting Private
📍 Bengaluru