Growth – D2C Supply

Onboard and grow India's top D2C brands on ONDC's retail network.

New Delhi | 5+ years | Full-time | In Office

About ONDC

ONDC is building an open network for digital commerce in India — enabling buyers, sellers, logistics providers and technology platforms to connect and transact across an interoperable network.

Our Retail Category team is responsible for bringing the best D2C brands onto that network.

That is where you come in.

The Role

We're hiring a Growth – D2C Supply within the Retail Category team at ONDC.

This role plays a critical function, ensuring category growth, operational readiness and early-stage activation of supply partners — with the chance to be part of the 0-1 journey of one of the most innovative market-building initiatives.

This is a high-ownership role spanning onboarding, commercial closure, and post-go-live support.

What You'll Own

- Identify and onboard top-performing D2C brands across categories like Beauty, Electronics, Health & Wellness, and Home & Kitchen.

- Lead closure for commercial agreements and drive the onboarding journey with network partners.

- Build relationships with key brand stakeholders and align on GTM plans and growth objectives.

- Seek and execute monthly promotional offers and marketing budgets from sellers.

- Ensure visibility of sellers' catalogues and offers across the network.

- Act as the primary support interface for onboarded sellers and supply partners post-go-live.

- Diagnose and resolve operational, catalog, pricing and fulfilment issues in coordination with internal teams.

- Track supply-side health metrics such as order success rate, cancellations and SLA adherence.





- Maintain regular communication with partners to ensure clarity and confidence in network processes.

- Surface systemic issues and contribute to continuous improvement of support processes.

What Success Looks Like

You become the go-to owner for D2C supply growth — onboarding brands that stick, keeping their catalogues live and healthy, and resolving issues before they become churn.

What We're Looking For

- 3–5 years of experience managing sales & growth in a key account management role; experience in a digital marketplace role preferred.

- Strong execution skills with high attention to detail and the ability to get things done.

- Comfortable working across multiple internal teams and external partners.

- Structured problem-solver with strong follow-through.

A strong plus

Experience across D2C brand partnerships | key account management | digital marketplaces | catalog and pricing operations.

This Role Is For You If...

You enjoy closing deals with brands and then staying close enough to make sure they actually work.

You want to be part of a 0-1 journey, not a mature, well-worn process.

You believe good supply-side support is what turns onboarding into real growth.

And you want direct exposure to senior leadership and India's largest brands.

Why ONDC?

This is an opportunity to work at the intersection of public policy, technology and national commerce.

You won't just onboard brands.

You will help build systems that impact millions of businesses, not just one company's bottom line.

Read more about ONDC (click to read)

Visit our website at ondc.org

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📌 C Supply - Growth Manager (Delhi)
🏢 ONDC
📍 Delhi