Job Title: Customer Support Intern

Company: Glatro Commerce Private Limited

Location: Gurgaon (Remote)

Internship Type: Full-Time

Stipend: ₹5,000 – ₹8,000 per month

Glatro is looking for a Customer Support Intern who will coordinate with vendors and delivery partners, assist with their onboarding, and resolve day-to-day operational queries.

Roles & Responsibilities

- Call and coordinate with vendors and delivery partners for onboarding.
- Assist vendors with registration, KYC verification and document submission.
- Help delivery partners with onboarding and account-related queries.
- Handle issues related to settlements, payments and payouts.
- Follow up with vendors and delivery partners to ensure smooth operations.
- Maintain records of calls, complaints and issue resolutions.




- Coordinate with the internal operations team to resolve pending issues.
- Provide timely support through phone calls and WhatsApp.

Requirements
- Good communication skills in Hindi and English.
- Comfortable making regular phone calls and handling queries.
- Basic knowledge of MS Excel and Google Sheets.
- Good coordination and problem-solving skills.
- Responsible, patient and willing to learn.
- Freshers are welcome to apply.

Pay: ₹5,000.00 - ₹8,000.00 per month

Advantages

- Paid sick time
- Paid time off
- Work from home

Work Location: Remote

📌 Customer Support Intern (Gurugram)
🏢 Glatro Commerce Private
📍 Gurugram