Position: Compliance Officer

This role is ideal for someone who is passionate about delivering excellent customer service while ensuring compliance in a fast-paced recruitment environment.

Key Responsibilities:

- Build and maintain strong client relationships by understanding and anticipating staffing needs.
- Manage the full recruitment cycle: screening, matching healthcare providers to client orders, and scheduling assignments post-credential verification.
- Maintain and audit Temporary Healthcare Provider (THP) credentials to ensure compliance.
- Communicate effectively with clients and THPs regarding assignments, cancellations, and updates.
- Collaborate with internal teams to resolve payroll and billing issues.
- Analyze daily transaction reports and review weekly invoices for accuracy.

Required Skills & Qualifications:

- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Proficiency in handling multiple tasks in a dynamic setting.




- High school diploma or equivalent required; a university degree is preferred.
- At least one year of relevant experience in US Process.

We look forward to hearing from you and hope you find this opportunity exciting!

Office location is - Kanakia 215 Atrium, B Wing 10th Floor, Andheri Kurla Rd, Hanuman Nagar, Andheri (E), Mumbai, Maharashtra – 400069

Role: Voice / Blended - Other, Industry Type: Recruitment / Staffing, Department: Customer Success, Service & Operations, Employment Type: Full Time, Permanent Role Category: Voice / Blended Education UG: Any Graduate PG: Any Postgraduate read more

Key Skills Skills highlighted with ‘‘ are preferred keyskills Excellent Communication in EnglishUS Voice Process US StaffingUS HealthcareCommunication SkillsCustomer ServiceCustomer CareSpoken EnglishFluent EnglishCustomer SupportUS ProcessInternational CallingHealthcare BPOInternational Call Center

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