HIRING FOR TECH MAHINDRA

LOCATION : PUNE, YERWADA

Roles and Responsibilities

- Provide exceptional customer support to clients through phone calls, emails, or chats.

- Handle customer inquiries, resolve issues, and escalate concerns in a timely manner.

- Maintain accurate records of customer interactions using CRM software.

- Collaborate with internal teams to resolve complex issues and improve processes.

- Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate.

SALARY FOR FRESHERS 3.5LPA- 25K INHAND

EXPERIENCE- 6.5LPA- 45K INHAND -HIKE ON 30% ON LAST CTC

CONTACT NUMBER: (phone hidden)

Role: Voice / Blended - Other, Industry Type: BPM / BPO, Department: Customer Success, Service & Operations, Employment Type: Full Time, Permanent Role Category: Voice / Blended Education UG: Graduation Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills International VoiceInternational BPOInternational Process Excellent Communication in EnglishRotational Shifts

📌 Customer Support Executive (Pune)
🏢 Tech Mahindra
📍 Pune