Reference: * Write HR Madhuri at top of your resume.
Interested candidates can send their CV at (phone hidden)
Job Title: IN bound Customer Service Associate
Company: Teleperformance
Location: Kolkata
Work Mode: Work from Office
Process: Customer Service Associate Banking
Kindly note this opportunity is only for work from office
**Compensation for English + Odiya*
CTC: 15K per month,
Take Home: 12.6k + 2k (for regional language) per month approx.
Compensation for Hindi + Odiya
CTC 13.4k,
Net take home 11.2 k + 2k for regional language
Job Summary We are hiring energetic and communication-savvy candidates for the role of Outbound Customer Service Associate. You will be responsible for contacting potential/existing customers, explaining products or services, resolving basic queries, and driving sales conversions. This is a sales-oriented voice process based out of our Kolkata office.
Key Responsibilities - Make inbound calls of customers.
- services clearly and handle customer objections - Achieve daily/weekly individual performance - Maintain customer data and update call outcomes in the system - Ensure professional and courteous communication at all times - Coordinate with team leads for feedback and performance improvement
Eligibility Criteria
Education
- 12th Pass or Graduate
*Experience:
- Freshers can apply
Language:
Must be fluent in Odiya + Hindi or Odiya + English
*Skills:
- Good communication, basic computer knowledge, willingness to work in a flexible shift's environment having excellent translation skill.
Shift & Work Details
- Work Mode: Work from Office only
*Shifts:
- Rotational shifts as per process requirement
Week Off:
Rotational (6 days working, 1 day R. W/O) No night shift for female
Interview Details - Venue: Smartworks Building, Victoria Park, 4th Floor, Sector V. Teleperformance Recruitment Area, Kolkata
- Documents to Carry: Updated Resume, Govt Photo ID, 2 Passport Photos
Contact No: HR Madhuri - (phone hidden) Benefits - Fixed salary - Career growth in BPO - Training provided for freshers. - PF - ESIC - Gratuity
📌 Customer Support Executive - Odiya (Kolkata)
🏢 TP
📍 Kolkata