We are seeking a dedicated Customer Support Executive to join our team in the Delhi-NCR region. The ideal candidate will be responsible for providing exceptional customer service through various channels, including voice and chat support. This role is crucial in ensuring customer satisfaction and maintaining the company's reputation for quality service.

Key Responsibilities

- Handle customer inquiries and complaints via phone and chat in a professional manner.
- Provide accurate information regarding services and assist customers with their queries.
- Maintain a positive attitude while dealing with customers and strive to resolve issues efficiently.
- Document customer interactions and feedback to improve service quality.
- Collaborate with team members to enhance the overall customer experience.





Required Skills

- Strong customer service skills with a focus on customer satisfaction.
- Excellent English communication skills, both verbal and written.
- Ability to work in a quick-paced environment and handle multiple tasks simultaneously.
- Basic computer skills and familiarity with customer support software is a plus. If you are passionate about helping others and have a knack for communication, we encourage you to apply for this exciting opportunity to grow your career in customer support.

Industry

BFSI

Department

Field Sales Executive

📌 Customer Support Executive (Delhi)
🏢 Conviction
📍 Delhi