A leading MNC is currently expanding their dynamic support team in Jaipur We are seeking motivated professionals and enthusiastic freshers for our International Voice Process. If you possess exceptional verbal English communication skills and enjoy helping customers navigate solutions, this is a fantastic career milestone in the global BPO and customer service sector.

Key Responsibilities

- Manage incoming customer voice calls efficiently and professionally.

- Resolve customer queries and concerns in a professional and timely manner.

- Maintain top-tier quality standards while delivering memorable customer experiences.

- Log all customer touchpoints, ticket notes, and status updates accurately into internal databases.

- Achieve daily and monthly KPIs related to productivity, service quality, and satisfaction metrics.

Candidate Eligibility

- Experience: Both freshers and candidates with prior customer/technical support background are welcome to apply.

- Communication: Exceptional command over spoken and written English.

- Education Qualification: Experienced Undergraduates and graduates from any stream are eligible.





- Shift Flexibility: Willingness to operate in 24/7 rotational shifts, including night shifts.

- Core Competencies: Strong active listening, analytical problem-solving, and interpersonal skills.

Compensation, Perks & Benefits

- Salary & Bonuses: Competitive base pay paired with lucrative performance-based incentives.

- Shift Perks: Travel allowance of ₹180 per night shift.

- Transportation: Secure cab/commuter assistance provided for late-night/early-morning shifts.

- Well-being & Security: Comprehensive health insurance coverage and Provident Fund (PF) benefits.

- Workplace Perks: On-site food provisions and internet reimbursement options where applicable.

- Career Advancement: Robust onboarding, paid training programs, and clear vertical growth pathways within a leading MNC.

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits

- Commuter assistance

- Health insurance

- Paid time off

- Provident Fund

Work Location: In person

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