We Are Seeking Proactive And Detail-Oriented Collections Agents To Manage Enterprise Telecom Customer Accounts Via Chat & Voice-Based Interactions.
The Ideal Candidate Will Be Responsible For Maintaining Healthy Receivables, Ensuring Timely Payments, And Reducing Dso By Following Up With Clients Across Various Revenue Buckets.
You Will Work Closely With The Finance And Billing Teams To Address Disputes, Clarify Invoices, And Ensure Accurate Customer Communication In Line With Agreed Billing Cycles And Terms.
Resource should be comfortable to work in US Shift.
Immediate joiners only preferred.
Role: Collections, Industry Type: BPM / BPO, Department: Customer Success, Service & Operations, Employment Type: Full Time, Permanent Role Category: Voice / Blended Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills International BPOVoice ProcessInternational Voice International Voice ProcessInternational CallingUS Voice ProcessInternational Process
📌 Customer Support Associate-HR Sukalpa (Pune)
🏢 Wipro
📍 Pune