We are hiring Customer Support Agents for multiple Domestic Voice Processes based in Gurgaon (Work From Office). This is a bulk hiring drive with 100+ openings across customer service, sales, and technical support roles. Immediate joiners are preferred.

The role involves handling inbound and outbound customer interactions, understanding customer concerns, providing accurate information, and ensuring timely resolution as per defined process guidelines. Candidates will be responsible for maintaining service quality, meeting productivity metrics, and delivering a positive customer experience.

Available roles include Customer Service Executive, Sales Executive, and Technical Support Executive for domestic processes such as AXP, QBO, SBO, Ktk, RLS, and Yuronics.

Work schedule includes 6 days working with day shifts for most processes. Weekly offs may be Sunday fixed or rotational, depending on the assigned process. Some roles may involve rotational shifts including night shifts.

The position is based in Gurgaon, with transport/shuttle facility available for Delhi NCR locations (process-dependent).​

Requirements

- Graduate or Undergraduate candidates can apply





- Graduation is mandatory for select processes

- Freshers and experienced candidates are eligible

- Minimum 6 months of BPO experience required for Technical Support roles

- Hindi communication skills (average to positive) as per process requirement

- Basic English understanding preferred

- Basic technical knowledge required for technical processes

- Ability to handle customer interactions professionally

- Willingness to work in a Work From Office environment

- Comfortable working in a process-driven contact center setup​

Benefits

- CTC Range: ₹15,500 – ₹26,000

- In-Hand Salary: ₹12,500 – ₹22,000

- Joining Bonus up to ₹5,000 (applicable for select processes)

- Fixed day shift for most domestic processes

- Sunday fixed off or rotational weekly offs (process-dependent)

- Transport / shuttle facility available (Delhi NCR – process-dependent)

- Stable domestic process with long-term career opportunities

- Exposure to multiple high-volume customer support processes​

📌 Customer Care Executive Domestic (Gurugram)
🏢 HireWave
📍 Gurugram