CRES : Regional Head Grade: Business: Support Services Department: Corporate Real Estate Services Sub-Department: Location: About Corporate Real Estate Services (CRES) CRES provides support to all business functions on Annual Branch/Office Network Expansion Plan of the Bank, Upkeep & Maintenance of existing branches & offices, Safety & Security and Administration including other Offices like RAC, Currency Chests and Regional Office.

The department plays significant role as it deals with multiple internal/external stakeholders including vendors, various business teams and its verticals, F&A;, compliance, audit etc. to ensure uninterrupted branch operations and safety of the employees besides implementing the ideas that brings cost & energy efficiencies, reductions to cost of operations and improved turn-around-time

Key Responsibilities ABEP (Branches, RACs, SME):

- Monitoring & review of projects in progress for design, specifications and timelines with cost
- Ensure closure of escalations pertaining to deliveries and payments for Bank bought out items through CPT
- Monitoring and reviewing vendor performances and aligning deliverables to expected quality and timelines

Unidesk





- Monitoring daily complaints lodged in Unidesk portal by Branches and Offices
- Ensure resolution of complaints within TAT and to end solution
- Weekly dashboard to be shared with CRES Head

Compliance

- Monitor and control budget v/s actual cost of zones under his jurisdiction and take suitable action for deviations if any
- Monitor renewal of leases are timely executed by the zones
- Certifying and submitting monthly control reviews on periodic basis to CRES Head
- Addressing escalation matters of any statutory complaints / legal disputes pertaining to premises in the geography to resolution
- Conduct weekly huddle with Zonal Heads

Qualifications Optimal qualification for success on the job is:

Education Graduate/Post Graduate in Law/Engineering with Good written/verbal communication

Experience- 15 to 20 years

Role Proficiencies: For successful execution of the job, a candidate should possess the following:

o Qualified Graduate/Post Graduate with valuable command on English o Knowledge of MS Office o Communication and Leadership skills

📌 CRES: Regional Head -West (Mumbai)
🏢 Axis Bank
📍 Mumbai