Company Description Chatbot.team is an AI-powered omnichannel customer engagement platform that helps businesses automate communication across WhatsApp, RCS, SMS, Email, Instagram, Facebook, and the web. The company offers solutions such as Official WhatsApp API, AI chatbots, website bots, marketing automation, CRM integrations, and digital marketing services. These tools are designed to boost customer engagement, streamline interactions, and support lead generation.

By combining advanced automation with integrated marketing and CRM capabilities, Chatbot.team enables organizations to scale customer communication efficiently and drive sustainable growth.

Role Description The Cpaas Sales Specialist is a full-time, on-site role based in Gurugram. This role is responsible for identifying and qualifying prospects, presenting CPaaS and omnichannel communication solutions, and managing the end-to-end sales cycle from initial contact to closure. The specialist will conduct product demos, prepare proposals, negotiate contracts, and maintain accurate sales pipelines and forecasts.

Daily activities include collaborating with marketing and product teams, providing input on customer needs, and ensuring a smooth handover to the customer success team.



The role also involves building long-term relationships with clients, delivering basic product trainings when needed, and staying current with industry trends and platform updates.

Qualifications

- Candidates should possess strong Communication and Customer Service skills to engage prospects, understand requirements, and deliver explicit, professional interactions.
- Candidates should possess solid Sales skills, including lead generation, opportunity qualification, and deal closure in a B2B or SaaS/CPaaS environment.
- Candidates should possess Sales Management skills to maintain pipelines, forecast revenue, and support account growth and retention.
- Candidates should possess Training capabilities to guide clients through platform features and ensure effective onboarding and usage.
- Experience in CPaaS, cloud communication, or enterprise SaaS sales is highly beneficial.
- Proven ability to meet or exceed sales targets and work with CRM tools and sales analytics.
- Strong analytical and problem-solving skills, with the ability to translate business needs into technical solutions.
- Bachelor’s degree in Business, Marketing, Technology, or a related field, or equivalent practical experience.

📌 Cpaas Sales Specialist (Gurugram)
🏢 Chatbot.team
📍 Gurugram