– Commercial Services Executive

Company: Micro Labs Limited

Location: Sector 54, Golf Course Road, Gurugram, Haryana Work

Mode: Onsite

Employment Type: Full-Time

About Micro Labs Limited

Micro Labs Limited is one of India's leading pharmaceutical companies,

established in 1973 and headquartered in Bengaluru, Karnataka. The company is engaged in the research, development, manufacturing, and marketing of high-quality and affordable pharmaceutical products.

Micro Labs has a diverse product portfolio across therapeutic segments,

including Cardiology, Diabetology, Pain Management, Dermatology,

Ophthalmology, and Neurology. With a strong manufacturing and distribution network, the company has expanded its presence across more than 50

countries, serving healthcare markets globally.

The organisation is committed to quality, innovation, operational excellence,

and providing affordable healthcare solutions.

Website: https://www.microlabsltd.com/

About the Role

We are looking for a detail-oriented and proactive Commercial Services

Executive to manage day-to-day commercial operations, order processing,

client and vendor coordination, documentation, and contract management.

The ideal candidate should have experience in commercial operations, supply chain coordination, sales support, or procurement, along with strong communication, analytical, and negotiation skills. The role requires regular coordination with the Head Office (HO), planning teams, customers, vendors,

and internal stakeholders to ensure smooth business operations and timely execution of commercial activities.

Key Responsibilities

1. Order Management & Production Planning:

- Coordinate with the Head Office (HO) planning team regarding

production schedules and order execution.
- Monitor order processing, production timelines, and dispatch

schedules.




- Ensure timely communication and follow-ups to avoid operational

delays.
- Maintain accurate records of customer orders and their status.

1. Client & Vendor Coordination:

- Maintain effective relationships with existing customers, vendors, and

business partners.
- Handle customer and supplier queries, concerns, and operational

issues.
- Coordinate with internal branch offices, HO teams, and international

stakeholders.
- Ensure timely follow-ups and smooth communication between all

concerned parties.
1. Commercial & Financial Operations:

- Assist the Business Head in pricing, costing, and commercial decision-

making.
- Track customer invoicing, dispatches, outstanding payments, and

payment follow-ups.
- Coordinate vendor payments and customer account reconciliations.
- Maintain commercial records and monitor transaction accuracy.
- Support cost monitoring and operational efficiency initiatives.

1. Documentation, Compliance & Contract Management:

- Prepare and maintain commercial documents, business letters,

agreements, and official correspondence.
- Manage contracts, renewals, records, and related documentation.
- Maintain statutory and compliance-related documents.
- Ensure adherence to company policies, quality standards, and internal

procedures, including the Simple Queue System (SQS).
- Ensure proper documentation and record management for commercial

transactions.
1. MIS & Reporting:





- Prepare monthly and quarterly Management Information System (MIS)

reports.
- Maintain operational, commercial, sales, and financial tracking reports.
- Analyse relevant data and share periodic updates with the Head Office

and management.
- Ensure accuracy and timely submission of reports.

Required Qualifications & Skills:
- Bachelor's degree in B.Com, BBA, Business Administration, or a related

discipline. MBA will be an added advantage.
- 3–4 years of relevant experience in commercial operations, supply

chain, procurement, sales coordination, or business operations.
- Strong working knowledge of MS Office, particularly Microsoft Excel.
- Experience working with ERP systems and commercial management

software.
- Good understanding of order processing, invoicing, costing, vendor

management, and contract documentation.
- Strong written and verbal English communication skills.
- Excellent business etiquette and email/netiquette.
- Good negotiation, coordination, analytical, and problem-solving

abilities.
- Ability to manage multiple tasks, maintain records, and meet deadlines.

Desired Candidate Profile:
- Detail-oriented with strong organisational and follow-up skills.
- Professional approach towards client, vendor, and internal stakeholder

management.
- Ability to work independently and coordinate with cross-functional

teams.
- Solid ownership of assigned responsibilities.
- Good interpersonal skills and a proactive approach to resolving

operational challenges. Note: Candidates with hands-on experience in commercial operations, order management, production planning coordination, invoicing, vendor management, and MIS reporting will be preferred.

Pay: ₹300,000.00 - ₹600,000.00 per year

Work Location: In person

📌 Commercial Services Executive (Gurugram)
🏢 Micro Labs
📍 Gurugram