We are Hiring!

? Collection Strategy Manager – Compliance & Audit

Business: Current & Used Commercial Vehicle Finance

Join our Collections Strategy team and play a key role in strengthening compliance, governance, and audit controls across collections operations.

Education: MBA preferred

Ideal Candidate

✔ Experience in Collections Compliance, Audit, Risk, or Governance within BFSI/NBFC

✔ Strong understanding of RBI regulations, collection practices, and audit frameworks

✔ Expertise in process controls, agency governance, and regulatory compliance

✔ Excellent stakeholder management, analytical, and problem-solving skills

Key Responsibilities

✅ Ensure adherence to RBI guidelines, internal policies, SOPs, and fair collection practices

✅ Develop and implement collection compliance frameworks, SOPs, and control mechanisms





✅ Drive training and awareness programs for employees and collection partners

✅ Lead internal, compliance, process, and agency audits, ensuring timely closure of observations

✅ Manage corrective and preventive actions (CAPA) to strengthen collection processes

✅ Govern collection agency onboarding, performance, compliance, and audit reviews

✅ Monitor customer complaints, identify root causes, and drive process improvements

✅ Partner with Compliance, Legal, and Business teams to mitigate operational and regulatory risks

Interested candidates can write with their resumes to [email protected]

📌 Collection Strategy Manager - Compliance & Audit (Mumbai)
🏢 Indostar Capital Finance
📍 Mumbai