- Roles & ResponsibilitiesContact customers through calls regarding pending payments/EMIs.
- Politely remind customers about their payment due dates.
- Understand customer concerns and provide suitable payment-related information.
- Encourage customers to make timely payments.
- Maintain professional and positive communication with customers.
- Update call details, payment commitments, and customer responses in the system.
- Follow up with customers as per the assigned schedule.
- Achieve daily calling and collection targets.
- Maintain proper records of all customer interactions.
- RequirementsGood communication skills in Hindi and basic English.
- Comfortable making outbound calls.
- Basic computer knowledge.
- Positive convincing and negotiation skills.
- Positive attitude and willingness to achieve targets.
- Freshers are welcome to apply.
- Candidates with BPO, telecalling, collection, or customer service experience will be preferred.