Title: Client Servicing Specialist

Location: Mumbai

Division: Big Bang Social

Reporting Manager: Key Account Lead

Openings: 2

Experience: 3+ years

About the Role

Responsible for managing end-to-end influencer marketing campaigns, translating brand briefs into effective solutions and ensuring seamless execution, strong client relationships and measurable outcomes.

Key Responsibilities

- Decode brand briefs and develop influencer marketing solutions.
- Manage campaigns end-to-end, from pitching to execution and closure.
- Coordinate with influencers and creators for campaign deliverables.
- Manage client relationships and internal stakeholder coordination.
- Track campaign performance, analyse metrics and prepare reports.
- Ensure timely delivery and adherence to campaign guidelines.
- Identify emerging social media trends and influencer formats.
- Manage multiple projects with ownership and accountability.

Broad KRAs

- End-to-end campaign execution and delivery.
- Client and influencer relationship management.
- Campaign performance tracking and reporting.
- Timely delivery and quality control.
- Trend identification and campaign optimisation.

Competencies

- Client servicing and communication.
- Influencer marketing and social media knowledge.
- Project management and coordination.
- Data analysis and reporting.




- Problem-solving and multitasking.
- Ownership and accountability.

Ideal Candidate Profile

- Graduate in any discipline.
- 3+ years of experience in client servicing, influencer or digital marketing.
- Hands-on experience in influencer campaign management.
- Strong understanding of social media platforms and trends.
- Ability to manage multiple stakeholders in a fast-paced environment.

✦ ABOUT COLLECTIVE

Collective Artists Network is India’s leading new media and pop culture company, operating at the intersection of talent, content, technology, and commerce. With a powerful roster of celebrities and creators, Collective connects brands, communities, and audiences through innovative storytelling, creator partnerships, and technology-driven solutions.

Its ecosystem spans talent management, influencer marketing, original content platforms, youth communities, branded content, and AI-powered creator tools.

Driven by the vision of "An Integrated Creative Community, Powering Dreams," Collective empowers talent, fosters collaboration, and creates meaningful impact while building the next generation of media, entertainment, and cultural influence. Certified a Outstanding Place to Work in 2025.

📌 Client Servicing Specialist (Mumbai)
🏢 Collective Artists Network
📍 Mumbai