Company Description NoBrokerHood is a technology-driven visitor, community, and finance & asset management platform designed to make life secure and convenient for gated societies. Launched in 2018 as a subsidiary of NoBroker—India’s first prop-tech unicorn—it has rapidly become a market leader, managing over 25,000 societies and helping secure the lives of millions of families across India. The platform serves all community stakeholders with dedicated interfaces for management committees, security staff, and residents, and offers services such as home maintenance, and property rental or sale.

NoBrokerHood also enables revenue-generating opportunities for communities and partner businesses through features like Monetisation and Marketplace. Backed by NoBroker’s recent funding from Google, the company operates with strong data privacy and security standards, including Level 1 PCI-DSS, GDPR, PDPB 2019, and ISO 27001 compliance.

Role Description The Client Account Manager role is a full-time, on-site position based in Bengaluru. The person in this role will manage relationships with gated communities and their management committees, ensuring effective onboarding, training, and ongoing engagement with NoBrokerHood’s platform and services. Day-to-day responsibilities include handling client queries, coordinating with internal teams to resolve issues, analyzing account health and usage data, and proactively identifying opportunities to improve client satisfaction and retention.





The role will involve conducting regular review meetings, driving adoption of new features, supporting monetisation initiatives, and documenting feedback to inform product and process improvements.

The Client Account

Manager will work closely with sales, operations, and product teams to deliver a consistent, high-quality experience for all stakeholders.

Qualifications

- Client relationship and account management skills, with the ability to build trust, manage expectations, and maintain long-term partnerships.
- Communication and interpersonal skills, including clear verbal and written communication, active listening, and stakeholder management.
- Problem-solving and analytical skills, with experience using data or metrics to assess account health, identify issues, and recommend solutions.
- Organizational and time-management skills, including handling multiple accounts, prioritizing tasks, and meeting deadlines in a quick-paced environment.
- Technical aptitude and comfort working with SaaS or app-based platforms, with the ability to explain features and workflows to non-technical users.
- Experience in community management, prop-tech, residential societies, or related domains is an advantage.
- Bachelor’s degree in Business, Management, Communications, or a related field, or equivalent practical experience.
- Ability to work on-site in Bengaluru, conduct client meetings, and collaborate closely with cross-functional internal teams.

📌 Client Account Manager (Bengaluru)
🏢 NoBrokerHood
📍 Bengaluru