11 Nov
|
Yuvrit Ayurveda
|
Bengaluru
11 Nov
Yuvrit Ayurveda
Bengaluru
Yuvrit Ayurveda Clinics
:
Centre Manager – Ayurveda Clinic
Job Type: Full-time
Experience: 2–5 years
Industry: Healthcare / Ayurveda
About the Role
We are looking for a Centre Manager to manage the overall operations and business performance of our Ayurveda clinic. The role will involve managing the front desk, pharmacy, staff, patient experience, daily operations, and center revenue.
The ideal candidate should be a hands-on manager with strong communication, people-management, and business-development skills.
Key Responsibilities
Centre Operations
- Manage the day-to-day operations of the clinic.
- Ensure smooth coordination between doctors, therapists, the front office, the pharmacy, and housekeeping.
- Ensure adherence to clinic SOPs, quality standards, and operational processes.
Front Desk & Patient Management
- Manage appointments, registrations, billing, and patient coordination.
- Monitor patient footfall, follow-ups, and conversions.
- Ensure a qualified and positive patient experience.
- Handle patient queries and resolve operational complaints.
Pharmacy & Inventory
- Manage day-to-day pharmacy operations and inventory.
- Monitor stock levels, expiry, and stock movement.
- Ensure timely procurement and minimize stock-outs.
- Conduct regular stock reconciliation.
Staff Management
- Prepare staff duty rosters and manage daily manpower requirements.
- Monitor attendance, punctuality, and staff productivity.
- Allocate responsibilities and ensure adequate staffing.
- Conduct regular team briefings and coordinate staff training.
Business & Revenue
- Take ownership of the center's monthly revenue and business targets.
- Monitor consultations, therapies, pharmacy sales, and collections.
- Track leads, conversions, follow-ups, and repeat patients.
- Identify opportunities to increase patient visits and center revenue.
- Support local marketing, referral, and business-development initiatives.
Administration & Reporting
- Monitor daily collections and ensure proper reconciliation.
- Maintain center reports, registers, and operational records.
- Prepare daily/weekly/monthly MIS reports.
- Coordinate with management, accounts, HR, procurement, and marketing teams.
Key Performance Areas
- Centre Revenue & Business Growth
- Patient Footfall & Retention
- Consultation & Therapy Conversion
- Pharmacy Sales & Inventory Management
- Staff Productivity & Attendance
- Patient Experience
- Operational & SOP Compliance
Requirements
- Bachelor's degree in Healthcare Management, Hospital Administration, Business Administration, Ayurveda, Life Sciences or a related field.
- 2–5 years of experience in clinic, hospital, Ayurveda, wellness or healthcare operations.
- Strong communication and team-management skills.
- Good knowledge of MS Excel / Google Sheets and basic reporting.
- Ability to manage multiple functions independently.
- Prior experience in Ayurveda/healthcare operations will be an advantage.
What We Are Looking For A hands-on Centre Manager who can independently manage the clinic's people, patients, pharmacy, operations, and business while maintaining a high standard of patient experience.
Benefits
- Health insurance
- Paid sick time
- Paid time off
- Work Location: In person
📌 Center Manager (Bengaluru)
🏢 Yuvrit Ayurveda
📍 Bengaluru