Job highlights

- bachelors degree in Nursing,Healthcare Administration,or a related field (preferred)
- Ensure that patients have all required information and documentation for admissions
- Conduct follow-up calls post-discharge to verify patient well-being and coordinate any required follow-up visits
- EXPERIENCE: .
- bachelors degree in Nursing, Healthcare Administration, or a related field (preferred)

EXPERIENCE:

- Prior experience in patient care coordination or healthcare management is an added advantage

JOB RESPONSIBILITIES:

- Act as the main liaison between patients, their caregivers, and consultants.
- Ensure that patients have all required information and documentation for admissions.
- Guide patients through the registration and billing processes to minimize wait times.
- Coordinate diagnostic tests and ensure timely reporting to consultants.
- Facilitate EMD admissions while ensuring compliance with protocols for smooth processing.




- Conduct follow-up calls post-discharge to verify patient we'll-being and coordinate any required follow-up visits.
- Facilitate the discharge process directly in the patient s room or ward without the need for patients to visit counters.
- Maintain comprehensive documentation and records relevant to patient interactions and care coordination.
- Collaborate with various departments, including the Admission Counselling Cell, Mediclaim, Billing, Nursing, and Diagnostics to ensure cohesive patient management.
- Uphold patient confidentiality and ensure thorough communication with relevant parties throughout the patient journey.
- Report to the Deputy Medical Administrator on all Care Manager-related activities while coordinating with the Assistant Medical Administrator as necessary.
- Any other work/responsibility assigned by the HOD/Management in the course of business/work whether within the same unit/dept or any other unit/dept from time to time

📌 Care Manager (Pune)
🏢 King Edward Memorial Hospital (KEM Hospital)
📍 Pune